Healthcare Crisis Management
The LICQual Level 7 Postgraduate Diploma in Healthcare Crisis Management is an advanced professional qualification designed for experienced healthcare professionals, managers, and leaders who wish to develop expertise in managing crises and emergencies within healthcare organizations. This programme equips learners with the knowledge, strategic insight, and practical skills required to plan, implement, and lead effective crisis management strategies, ensuring patient safety, operational continuity, and organisational resilience.
This qualification is not intended for fresh candidates; it is specifically aimed at professionals with prior experience in healthcare, health management, or related sectors who are seeking to enhance their career prospects, broaden their expertise, and strengthen their Continuing Professional Development (CPD). Learners will engage with critical topics including crisis planning, risk assessment, emergency response, stakeholder communication, regulatory compliance, and strategic decision-making, applying theoretical knowledge to real-world healthcare crisis scenarios.
Upon completion of this postgraduate diploma, learners will possess the leadership, analytical, and operational capabilities required to manage healthcare crises effectively, mitigate risks, and maintain service excellence during challenging situations. This qualification positions learners as recognized professionals capable of enhancing resilience and driving strategic crisis management within healthcare organizations.
Course Overview
Qualification Title
LICQual Level 7 Postgraduate Diploma in Healthcare Crisis Management
Total Units
6
Total Credits
120
GLH
600
Qualification #
LICQ2200812
Qualification Specification
To enroll in the LICQual Level 7 Postgraduate Diploma in Healthcare Crisis Management, applicants must meet the following criteria:
|
Qualification# |
Unit Title |
Credits |
GLH |
|---|---|---|---|
|
LICQ2200812-1 |
Strategic Leadership in Healthcare Crisis Management |
20 |
100 |
|
LICQ2200812-2 |
Risk Assessment and Crisis Preparedness |
20 |
100 |
|
LICQ2200812-3 |
Emergency Response and Operational Management |
20 |
100 |
|
LICQ2200812-4 |
Communication and Stakeholder Management in Crises |
20 |
100 |
|
LICQ2200812-5 |
Regulatory Compliance and Ethical Considerations |
20 |
100 |
|
LICQ2200812-6 |
Monitoring, Evaluation, and Organisational Resilience |
20 |
100 |
By the end of this course, learners will be able to:
Unit 1: Strategic Leadership in Healthcare Crisis Management
- Critically evaluate leadership models and their application in healthcare crisis situations.
- Develop strategies for leading multidisciplinary teams effectively during emergencies.
- Apply ethical frameworks and governance models to guide decision-making in high-pressure scenarios.
Unit 2: Risk Assessment and Crisis Preparedness
- Examine and apply risk management methodologies within healthcare organisations.
- Develop comprehensive crisis preparedness and emergency response plans.
- Analyse potential threats and vulnerabilities in healthcare settings to implement mitigation strategies.
Unit 3: Emergency Response and Operational Management
- Plan, coordinate, and execute emergency response strategies in healthcare environments.
- Manage resources, personnel, and logistics to maintain operational continuity during crises.
- Apply scenario planning and real-world simulations to improve crisis response effectiveness.
Unit 4: Communication and Stakeholder Management in Crises
- Develop effective communication strategies for teams, patients, and external stakeholders during crises.
- Analyse the role of stakeholder engagement in successful crisis management.
- Evaluate and apply conflict resolution and negotiation techniques in high-stress situations.
Unit 5: Regulatory Compliance and Ethical Considerations
- Examine healthcare regulations, standards, and legal frameworks relevant to crisis management.
- Analyse ethical dilemmas and apply ethical decision-making in emergency scenarios.
- Develop policies and procedures to ensure compliance and maintain ethical integrity during crises.
Unit 6: Monitoring, Evaluation, and Organisational Resilience
- Design monitoring and evaluation frameworks to assess the effectiveness of crisis responses.
- Analyse organisational resilience and implement continuous improvement strategies.
- Apply lessons learned and best practices to enhance preparedness for future healthcare emergencies.
This advanced qualification is designed for experienced healthcare professionals who wish to develop expertise in managing crises, emergencies, and high-pressure situations within healthcare organisations. Learners who should enrol include:
- Healthcare Managers and Administrators seeking to lead and coordinate crisis management strategies effectively.
- Senior Healthcare Professionals aiming to acquire advanced skills in emergency response and operational continuity.
- Crisis and Risk Management Specialists looking to enhance their knowledge of healthcare-specific crisis planning and execution.
- Policy Makers and Strategists involved in designing, implementing, or evaluating crisis management policies within healthcare settings.
- Experienced Practitioners committed to Continuing Professional Development (CPD) and aiming to strengthen their professional credentials.
- Aspiring Healthcare Leaders seeking to take on strategic roles in crisis preparedness, response, and organisational resilience.
By enrolling in this programme, learners will gain the knowledge, practical skills, and professional credibility required to manage healthcare crises efficiently, safeguard patient safety, and maintain operational excellence during emergencies.
Centres delivering the LICQual Level 7 Postgraduate Diploma in Healthcare Crisis Management must adhere to rigorous quality standards to ensure learners receive excellent training and support. To deliver this programme effectively, centres are required to:
- Qualified and Experienced Staff: Employ competent and qualified trainers with expertise in healthcare crisis management, emergency planning, and postgraduate-level teaching. Staff should provide guidance, mentorship, and practical support to learners.
- Comprehensive Learning Resources: Provide access to up-to-date textbooks, digital learning materials, case studies, and research resources to support advanced study and practical application.
- Modern Facilities and Technology: Ensure learners have access to suitable classrooms, digital platforms, simulation tools, and online resources necessary for practical exercises, workshops, and assessments.
- Robust Assessment and Feedback Systems: Maintain effective assessment procedures, including formative and summative evaluations, to monitor learner progress and provide constructive feedback.
- Support for Continuing Professional Development (CPD): Encourage learners to engage in ongoing CPD activities and provide guidance on applying learning outcomes in professional practice.
- Professional and Safe Learning Environment: Create an inclusive, supportive, and professional environment that fosters collaboration, effective learning, and ethical practice in crisis management contexts.
By meeting these requirements, centres ensure that learners achieve the programmer’s learning outcomes, develop advanced skills in healthcare crisis management, and gain a recognized postgraduate qualification that enhances their professional careers.
Assessment and Verification
All units within this qualification are subject to internal assessment by the approved centre and external verification by LICQual. The qualification follows a criterion-referenced assessment approach, ensuring that learners meet all specified learning outcomes.
To achieve a ‘Pass’ in any unit, learners must provide valid, sufficient, and authentic evidence demonstrating their attainment of all learning outcomes and compliance with the prescribed assessment criteria. The Assessor is responsible for evaluating the evidence and determining whether the learner has successfully met the required standards.
Assessors must maintain a clear and comprehensive audit trail, documenting the basis for their assessment decisions to ensure transparency, consistency, and compliance with quality assurance requirements.