Diploma in Quality Assurance and Quality Control QA/QC
Quality Assurance (QA) is the process of preventing defects through effective systems and procedures, while Quality Control (QC) focuses on inspecting and verifying that products, services, and processes meet defined quality standards. The LICQual Level 3 Diploma in Quality Assurance and Quality Control (QA/QC) is a professionally recognised qualification that provides learners with practical knowledge of quality management, compliance, and continuous improvement across modern industries.
This diploma is designed for learners who want to develop expertise in quality assurance systems, quality control techniques, risk reduction, and process improvement. It helps learners understand how organisations maintain consistent quality, meet regulatory requirements, reduce waste, and improve customer satisfaction. The qualification is highly relevant to sectors such as manufacturing, construction, engineering, oil and gas, healthcare, pharmaceuticals, logistics, and food production, where effective QA/QC practices are essential for operational success.
Aligned with current industry expectations, the LICQual Level 3 Diploma in Quality Assurance and Quality Control (QA/QC) supports Continuing Professional Development (CPD) and equips learners with skills that can be applied in a wide range of professional environments. By developing a strong foundation in quality management principles, learners are prepared to contribute to organisational excellence, support compliance, and help build a culture of continuous improvement in quality-focused workplaces.
Course Overview
Qualification Title
LICQual Level 3 Diploma in Quality Assurance and Quality Control QA/QC
Total Units
6
Total Credits
60
GLH
240
Qualification #
LICQ2201362
Qualification Specification
To enroll in the LICQual Level 3 Diploma in Quality Assurance and Quality Control QA/QC, applicants must meet the following criteria:
|
Qualification# |
Unit Title |
Credits |
GLH |
|---|---|---|---|
|
LICQ2201362-1 |
Introduction to Quality Assurance and Quality Control |
10 |
40 |
|
LICQ2201362-2 |
Quality Management Systems (QMS) and Standards |
10 |
40 |
|
LICQ2201362-3 |
Inspection, Testing, and Measurement Techniques |
10 |
40 |
|
LICQ2201362-4 |
Statistical Quality Control and Process Improvement |
10 |
40 |
|
LICQ2201362-5 |
Non-Conformance, Corrective Actions, and Auditing |
10 |
40 |
|
LICQ2201362-6 |
Health, Safety, Documentation, and Professional Practice in |
10 |
40 |
By the end of this course, learners will be able to:
Introduction to Quality Assurance and Quality Control
After completing this unit, learners will be able to:
- Explain the principles, purpose, and importance of Quality Assurance (QA) and Quality Control (QC) in different industries.
- Differentiate between quality assurance, quality control, and quality management within organisational processes.
- Identify the roles and responsibilities of QA/QC professionals in maintaining product and service quality.
- Describe how effective QA/QC practices contribute to compliance, customer satisfaction, and continuous improvement.
Quality Management Systems (QMS) and Standards
After completing this unit, learners will be able to:
- Explain the key principles and components of an effective Quality Management System (QMS).
- Interpret the purpose and application of internationally recognised quality management standards.
- Describe the role of documented procedures, quality policies, and process controls in maintaining consistent quality.
- Apply quality management principles to support organisational compliance and operational excellence.
Inspection, Testing, and Measurement Techniques
After completing this unit, learners will be able to:
- Explain the purpose of inspection, testing, and measurement in quality control processes.
- Identify appropriate inspection methods and quality control tools for different products and processes.
- Demonstrate an understanding of measurement techniques used to verify quality requirements.
- Interpret inspection and testing results to support quality improvement and compliance.
Statistical Quality Control and Process Improvement
After completing this unit, learners will be able to:
- Explain the principles of statistical quality control and their application in monitoring process performance.
- Use basic quality tools to identify trends, variations, and potential quality issues.
- Analyse quality data to support informed decision-making and process improvement.
- Describe continuous improvement techniques that enhance quality, efficiency, and customer satisfaction.
Non-Conformance, Corrective Actions, and Auditing
After completing this unit, learners will be able to:
- Identify non-conformities and explain their impact on quality management systems.
- Describe the process of implementing corrective and preventive actions to address quality issues.
- Explain the purpose and stages of internal quality audits within an organisation.
- Evaluate audit findings to support continual improvement and regulatory compliance.
Health, Safety, Documentation, and Professional Practice in QA/QC
After completing this unit, learners will be able to:
- Explain the importance of health and safety requirements in quality assurance and quality control activities.
- Demonstrate effective documentation and record-keeping practices to maintain quality system integrity.
- Apply professional and ethical practices when carrying out QA/QC responsibilities.
- Contribute to a culture of compliance, accountability, and continuous improvement within quality-focused organisations.
The LICQual Level 3 Diploma in Quality Assurance and Quality Control (QA/QC) is designed for learners who want to build recognised QA/QC knowledge, develop practical quality management skills, and enhance their career prospects in quality-focused industries. Whether you are starting your career or looking to strengthen your existing expertise, this qualification provides a solid foundation in quality assurance, quality control, compliance, inspection, and continuous improvement.
- Individuals aspiring to begin a career in Quality Assurance (QA), Quality Control (QC), or Quality Management.
- Quality inspectors, quality technicians, and QA/QC assistants seeking a recognised professional qualification.
- Professionals working in manufacturing, construction, engineering, oil and gas, pharmaceuticals, healthcare, food production, logistics, and other quality-driven industries.
- Production, operations, and maintenance personnel responsible for maintaining product quality and process consistency.
- Supervisors and team leaders who oversee quality standards, inspections, regulatory compliance, and operational performance.
- Professionals involved in quality inspections, testing, auditing, documentation, or Quality Management Systems (QMS).
- Individuals looking to improve their understanding of quality assurance principles, quality control techniques, and continuous improvement practices.
- Learners preparing for quality-related roles that require knowledge of industry standards, compliance, and process improvement.
- Organisations seeking to upskill employees and build a competent workforce capable of supporting quality management and business excellence.
Assessment and Verification
All units within this qualification are subject to internal assessment by the approved centre and external verification by LICQual. The qualification follows a criterion-referenced assessment approach, ensuring that learners meet all specified learning outcomes.
To achieve a ‘Pass’ in any unit, learners must provide valid, sufficient, and authentic evidence demonstrating their attainment of all learning outcomes and compliance with the prescribed assessment criteria. The Assessor is responsible for evaluating the evidence and determining whether the learner has successfully met the required standards.
Assessors must maintain a clear and comprehensive audit trail, documenting the basis for their assessment decisions to ensure transparency, consistency, and compliance with quality assurance requirements.