The LICQual Level 3 Award in IT Technician is an advanced qualification designed for individuals aiming to elevate their technical expertise and step into more specialized IT support roles. This course offers in-depth knowledge and practical skills in IT system management, hardware troubleshooting, network configuration, and cloud computing, providing you with the tools needed to handle complex IT issues.
Whether you are looking to move into higher-level IT technician roles or seeking to enhance your technical capabilities, this course will equip you with the confidence and expertise needed to succeed in today’s fast-paced technology-driven world.
The LICQual Level 3 Award in IT Technician is designed to provide you with advanced technical skills, focusing on critical IT support and management areas. Over the course of 2 days, you’ll explore advanced IT support techniques, including hardware repair, network setup, operating system management, and cloud technologies. You’ll also gain a deeper understanding of data backup and recovery processes, ensuring business continuity in the face of system failures.
By the end of the course, you will be prepared to handle more complex IT challenges and provide high-level support for both individuals and organizations. This qualification is ideal for those already working in IT who wish to progress their careers or for those seeking a certification that demonstrates a higher level of proficiency in IT support and system management.
The LICQual Level 3 Award in IT Technician is your pathway to becoming a skilled, certified IT professional with the expertise to tackle diverse and demanding IT tasks across multiple industries.
Course Overview
Qualification Title
LICQual Level 3 Award in IT Technician
Total Units
6
Total Credits
6
GLH
18
Qualification #
LICQ2200337
Qualification Specification
To enrol in the LICQual Level 3 Award in IT Technician, candidates must meet the following entry requirements:
- Educational Requirements: Applicants should have a basic understanding of IT systems and prior knowledge of computer hardware, software, and networking. A Level 2 qualification in IT or equivalent is recommended, but not mandatory.
- Experience:It is recommended that candidates have some prior experience in IT support or technical roles. This course is designed for those looking to build on their existing IT skills and progress to more advanced levels of technical expertise.
- English Language Proficiency: Candidates should have a sufficient level of English to understand course materials and instructions. Non-native speakers may need to demonstrate proficiency in English through prior qualifications or language assessments.
- Age Requirement: Candidates must be at least 18 years of age at the time of enrolment.
|
Qualification# |
Unit Title |
Credits |
GLH |
|---|---|---|---|
|
LICQ2200337-1 |
Advanced IT Support Techniques |
1 |
3 |
|
LICQ2200337-2 |
Server Installation and Configuration |
1 |
3 |
|
LICQ2200337-3 |
Advanced Networking Concepts |
1 |
3 |
|
LICQ2200337-4 |
Managing IT Infrastructure |
1 |
3 |
|
LICQ2200337-5 |
IT Security Policies and Procedures |
1 |
3 |
|
LICQ2200337-6 |
Cloud Service Management |
1 |
3 |
By the end of this course, learners will be able to:
Advanced IT Support Techniques
- Develop the ability to diagnose and resolve complex IT support issues in various environments.
- Gain proficiency in using advanced troubleshooting tools and methodologies to provide efficient solutions for technical problems.
Server Installation and Configuration
- Learn how to install, configure, and manage servers, ensuring optimal performance and reliability.
- Gain skills in setting up server environments, managing user permissions, and performing routine server maintenance tasks.
Advanced Networking Concepts
- Understand advanced networking protocols, topologies, and configuration techniques.
- Develop the ability to design and manage more complex networks, including understanding routing, switching, and network security principles.
Managing IT Infrastructure
- Acquire the skills to manage and maintain IT infrastructure components, ensuring they are operating effectively and efficiently.
- Learn how to plan, implement, and monitor infrastructure systems to meet organizational needs and performance standards.
IT Security Policies and Procedures
- Understand how to develop, implement, and enforce IT security policies to protect an organization’s data and systems.
- Learn how to create comprehensive security plans, including risk assessments, compliance guidelines, and incident response procedures.
Cloud Service Management
- Gain knowledge of cloud service models (IaaS, PaaS, SaaS) and how to effectively manage and support cloud-based solutions.
- Learn how to monitor cloud performance, ensure secure data handling, and integrate cloud services with on-premises infrastructure.
This diploma is ideal for:
- Individuals with prior IT experience looking to advance their technical skills and knowledge in IT support and infrastructure management.
- IT professionals aiming to enhance their career prospects by gaining expertise in server management, networking, and cloud services.
- Those currently working in IT technician or support roles seeking to transition into higher-level positions such as systems administrator or network engineer.
- Aspiring IT leaders and managers looking to develop their understanding of IT infrastructure management, security, and cloud service delivery.
- Professionals who want to deepen their knowledge of IT security policies, advanced networking, and server configuration.
- Anyone interested in becoming proficient in handling complex IT issues, providing advanced support, and managing enterprise-level IT environments.
- Individuals looking to earn a recognized qualification that demonstrates expertise in managing IT systems, servers, and security protocols.
Assessment and Verification
All units within this qualification are subject to internal assessment by the approved centre and external verification by LICQual. The qualification follows a criterion-referenced assessment approach, ensuring that learners meet all specified learning outcomes.
To achieve a ‘Pass’ in any unit, learners must provide valid, sufficient, and authentic evidence demonstrating their attainment of all learning outcomes and compliance with the prescribed assessment criteria. The Assessor is responsible for evaluating the evidence and determining whether the learner has successfully met the required standards.
Assessors must maintain a clear and comprehensive audit trail, documenting the basis for their assessment decisions to ensure transparency, consistency, and compliance with quality assurance requirements.