Document Control and Record Management
In modern organisations, efficient information handling and structured documentation systems are essential for maintaining accuracy, compliance, and smooth business operations. The LICQual Level 2 Diploma in Document Control and Record Management is a professionally developed qualification designed to enhance practical expertise in document management systems, administrative documentation processes, and advanced records control practices used across corporate and industrial environments.
This course builds strong capabilities in document lifecycle management, document tracking and workflow systems, controlled document distribution, and digital filing and records systems that support organised and efficient workplace operations. Learners will also develop skills in records retention procedures, information governance, document auditing, and compliance documentation processes that ensure accuracy and regulatory alignment.
The programme strengthens professional competence in business document management systems, office record management, secure document storage, and structured filing techniques while improving efficiency in handling organisational information. It also supports progression into advanced documentation roles, compliance administration, and professional records management careers across multiple industries.
Course Overview
Qualification Title
LICQual Level 2 Diploma in Document Control and Record Management
Total Units
6
Total Credits
36
GLH
120
Qualification #
LICQ2200245
Qualification Specification
To enrol in the LICQual Level 2 Diploma in Document Control and Record Management Course, candidates must meet the following entry requirements:
- Age Requirement: Applicant should be at least 18 years of age at the time of enrolment.
- Educational Requirements: Applicant should have a Level 1 qualification or equivalent secondary education with basic literacy and numeracy skills.
- Experience: Applicant is recommended to have basic knowledge or experience in document handling, office administration, or record keeping practices.
- English Language Proficiency: Applicant should have basic to intermediate English reading, writing, and communication skills.
|
Qualification# |
Unit Title |
Credits |
GLH |
|---|---|---|---|
|
LICQ2200245-1 |
Advanced Document Control Practices |
6 |
20 |
|
LICQ2200245-2 |
Record Management Frameworks |
6 |
20 |
|
LICQ2200245-3 |
Electronic Document Management Systems |
6 |
20 |
|
LICQ2200245-4 |
Classification and Indexing Systems |
6 |
20 |
|
LICQ2200245-5 |
Risk Management and Document Security |
6 |
20 |
|
LICQ2200245-6 |
Record Retention Policies and Procedures |
6 |
20 |
By the end of this course, learners will be able to:
Advanced Document Control Practices
- Implement advanced document control techniques, including version control, approval workflows, and document distribution management.
- Analyze and improve document control processes to enhance efficiency, security, and compliance across the organization.
- Apply strategies for document versioning and lifecycle management to ensure accurate record-keeping.
Record Management Frameworks
- Understand and evaluate various record management frameworks used in different industries.
- Develop and implement appropriate record management structures that align with legal, regulatory, and organizational requirements.
- Assess the effectiveness of record management systems and recommend improvements to optimize organizational practices.
Electronic Document Management Systems (EDMS)
- Gain proficiency in using Electronic Document Management Systems (EDMS) to store, retrieve, and manage digital records.
- Design and implement EDMS strategies to streamline document workflows, improve accessibility, and ensure compliance with legal standards.
- Address challenges related to the integration of electronic systems into existing document control frameworks.
Classification and Indexing Systems
- Design and apply effective classification and indexing systems to organize and retrieve documents efficiently.
- Implement both physical and electronic filing and indexing methods to enhance document retrieval and storage.
- Apply indexing techniques to categorize documents systematically and ensure quick access to records.
Risk Management and Document Security
- Identify potential risks in document control and records management and develop strategies to mitigate them.
- Implement document security measures to protect sensitive information from unauthorized access and ensure compliance with privacy regulations.
- Evaluate and manage risks associated with document storage, access, and disposal, ensuring the security and integrity of records.
Record Retention Policies and Procedures
- Understand and apply record retention policies that align with legal and organizational requirements.
- Develop and implement retention schedules and disposal procedures to ensure proper management of records throughout their lifecycle.
- Monitor and review record retention practices to ensure they comply with industry standards and regulatory guidelines.
This diploma is ideal for:
- Professionals working in document control, records management, or administrative roles who want to enhance their expertise and take on more advanced responsibilities
- Individuals looking to specialize in electronic document management systems (EDMS) and improve digital record-keeping practices within their organization.
- Managers or team leaders responsible for overseeing document control systems, ensuring compliance, and improving organizational document workflows.
- Employees in industries such as healthcare, finance, legal, or government who need to meet strict regulatory and compliance standards in managing documents and records.
- Professionals who are keen to develop advanced skills in risk management, document security, and retention policies to ensure sensitive information is protected.
- Those interested in mastering the creation, classification, and indexing of records to enhance document retrieval and organization
- Individuals seeking career progression in document control, records management, or compliance-focused roles within their organization.
Assessment and Verification
All units within this qualification are subject to internal assessment by the approved centre and external verification by LICQual. The qualification follows a criterion-referenced assessment approach, ensuring that learners meet all specified learning outcomes.
To achieve a ‘Pass’ in any unit, learners must provide valid, sufficient, and authentic evidence demonstrating their attainment of all learning outcomes and compliance with the prescribed assessment criteria. The Assessor is responsible for evaluating the evidence and determining whether the learner has successfully met the required standards.
Assessors must maintain a clear and comprehensive audit trail, documenting the basis for their assessment decisions to ensure transparency, consistency, and compliance with quality assurance requirements.