The LICQual Level 2 Diploma in Digital and IT – Hardware, Network and Infrastructure is a practical, career-focused program designed for anyone looking to build strong IT foundations. This Level 2 IT Diploma in Hardware, Network and Infrastructure equips learners with hands-on skills in managing computer systems, networks, and IT infrastructure, making it ideal for aspiring IT professionals, students, and career switchers.
Through LICQual Level 2 Diploma in Digital and IT – Hardware, Network and Infrastructure, you will explore essential concepts in digital and IT systems, including hardware setup, network configuration, troubleshooting, and infrastructure management. The program provides real-world scenarios and practical exercises to help learners confidently manage IT environments, solve technical issues, and optimize system performance. By combining theory with hands-on training, the course ensures that you gain practical skills that can be immediately applied in professional settings.
The Digital and IT Certification Level 2 focuses on building proficiency in core IT domains, including computer hardware, networking fundamentals, and IT infrastructure support. You will also learn industry best practices for maintaining and securing IT systems, preparing you for roles such as IT support technician, network assistant, or infrastructure coordinator. The course emphasizes practical learning, enabling you to gain confidence and competence while earning a recognized qualification.
By completing the LICQual Level 2 Diploma in Digital and IT – Hardware, Network and Infrastructure, you not only enhance your technical abilities but also strengthen your career prospects. This program is perfect for anyone looking to enter the IT industry, improve workplace IT skills, or progress toward higher-level IT certifications. Start your journey with this diploma and gain the knowledge, hands-on experience, and globally recognized qualification to succeed in today’s technology-driven world.
Course Overview
Qualification Title
LICQual Level 2 Diploma in Digital and IT – Hardware, Network and Infrastructure
Total Units
6
Total Credits
36
GLH
120
Qualification #
LICQ2200581
Qualification Specification
To enroll in the LICQual Level 2 Diploma in Digital & IT – Hardware, Network & Infrastructure, Network & Infrastructure, applicants must meet the following criteria:
|
Qualification# |
Unit Title |
Credits |
GLH |
|---|---|---|---|
|
LICQ2200581-1 |
Introduction to Computer Hardware and Components |
6 |
20 |
|
LICQ2200581-2 |
Fundamentals of Networking and Connectivity |
6 |
20 |
|
LICQ2200581-3 |
IT Infrastructure Support and Maintenance |
6 |
20 |
|
LICQ2200581-4 |
Operating Systems Installation and Configuration |
6 |
20 |
|
LICQ2200581-5 |
Cybersecurity Basics and Safe IT Practices |
6 |
20 |
|
LICQ2200581-6 |
IT Troubleshooting and Technical Support Techniques |
6 |
20 |
By the end of LICQual Level 2 Diploma in Digital & IT – Hardware, Network & Infrastructure, learners will be able to:
1. Introduction to Computer Hardware and Components
Learning Outcomes:
Upon successful completion of this unit, learners will be able to:
- Identify and describe the main internal and external components of a computer system.
- Understand the function and compatibility of hardware components.
- Demonstrate safe handling, assembly, and disassembly of computer hardware.
- Perform basic hardware upgrades and replacements.
- Apply appropriate safety procedures and anti-static precautions during hardware maintenance.
2. Fundamentals of Networking and Connectivity
Learning Outcomes:
Upon successful completion of this unit, learners will be able to:
- Understand the basic principles of computer networking and network types (LAN, WAN, WLAN).
- Identify key networking devices such as routers, switches, hubs, and access points.
- Explain the concept of IP addressing, network protocols, and data transmission.
- Connect devices to a simple network and test basic connectivity.
- Recognize different types of network cables and wireless communication methods.
3. IT Infrastructure Support and Maintenance
Learning Outcomes:
Upon successful completion of this unit, learners will be able to:
- Understand the components of IT infrastructure and their interdependencies.
- Set up, configure, and maintain peripheral devices and network equipment.
- Perform routine maintenance tasks such as cleaning, cable management, and equipment checks.
- Diagnose basic infrastructure faults and implement corrective actions.
- Maintain accurate records of maintenance and support activities.
4. Operating Systems Installation and Configuration
Learning Outcomes:
Upon successful completion of this unit, learners will be able to:
- Install and configure basic features of operating systems (e.g., Windows, Linux).
- Create and manage user accounts, folders, and file permissions.
- Configure system settings such as display, sound, and accessibility options.
- Perform system updates, backups, and basic security settings.
- Troubleshoot simple OS-related issues such as boot errors and software conflicts.
5. Cybersecurity Basics and Safe IT Practices
Learning Outcomes:
Upon successful completion of this unit, learners will be able to:
- Recognize common cybersecurity threats such as malware, phishing, and data breaches.
- Use basic tools like antivirus software and firewalls to protect systems.
- Understand the importance of strong passwords, user authentication, and access controls.
- Apply safe working practices, including secure browsing and email usage.
- Identify and report security incidents in line with organizational procedures.
6. IT Troubleshooting and Technical Support Techniques
Learning Outcomes:
Upon successful completion of this unit, learners will be able to:
- Use logical approaches to identify and resolve common hardware and software issues.
- Communicate effectively with users to gather information about IT problems.
- Use helpdesk software or ticketing systems to log and track support requests.
- Provide step-by-step guidance to resolve user issues.
- Document support activities and escalate unresolved problems appropriately.
The LICQual Level 2 Diploma in Digital and IT – Hardware, Network and Infrastructure is ideal for anyone looking to build a strong foundation in IT systems, networking, and hardware management. LICQual Level 2 Diploma in Digital and IT – Hardware, Network and Infrastructure course is perfect for aspiring IT professionals, students, and career changers who want hands-on skills, practical knowledge, and a recognized Level 2 certification. Learners will gain the confidence to manage IT infrastructure, troubleshoot systems, and prepare for advanced IT roles.
1. Aspiring IT Professionals
- Looking to start a career in hardware, networking, and IT infrastructure
- Want to gain hands-on skills in system setup, troubleshooting, and network management
- Interested in understanding core IT concepts and industry-standard practices
- Seeking a recognized Level 2 certification to boost employability
- Aiming to build a strong foundation for advanced IT learning
- Want to apply practical IT skills in real-world scenarios
2. IT Support Technicians and Helpdesk Staff
- Wanting to enhance knowledge in hardware maintenance and network troubleshooting
- Looking to improve efficiency in IT support roles
- Interested in learning best practices for managing IT infrastructure
- Seeking skills to resolve technical issues quickly and effectively
- Aiming to gain professional recognition with Level 2 certification
- Wanting to stay updated with evolving IT technologies
3. Students and School Leavers
- Looking for a career-oriented course in digital and IT systems
- Seeking practical, hands-on experience with hardware and networking
- Interested in learning IT infrastructure setup and maintenance
- Wanting a globally recognized certification for future career opportunities
- Aiming to prepare for advanced IT courses and certifications
- Looking to gain foundational skills for IT and networking roles
4. Entrepreneurs and Small Business Owners
- Wanting to manage IT infrastructure efficiently in their business
- Interested in understanding networking, servers, and hardware basics
- Aiming to troubleshoot and maintain their IT systems independently
- Seeking knowledge to implement secure and efficient IT solutions
- Looking to reduce dependency on external IT support
- Wanting practical IT skills for cost-effective business management
5. Professionals Seeking Career Progression
- Wanting to move into IT roles from other fields
- Interested in gaining formal IT certification to enhance credibility
- Aiming to strengthen technical skills in hardware, network, and infrastructure
- Looking to qualify for better job opportunities and promotions
- Seeking practical knowledge to improve workplace IT efficiency
- Wanting to stay competitive in technology-driven industries
6. IT Enthusiasts and Hobbyists
- Interested in learning hands-on hardware, networking, and system administration
- Wanting to expand knowledge of IT infrastructure and technologies
- Aiming to gain practical skills for personal projects or freelancing
- Looking to explore IT careers through foundational learning
- Seeking certification to validate their IT expertise
- Interested in understanding IT best practices and real-world applications
7. Technical Trainers and Educators
- Wanting to enhance their teaching skills in IT and networking
- Seeking knowledge of current hardware and infrastructure standards
- Aiming to provide practical learning experiences to students
- Interested in applying industry-recognized certification standards in training
- Looking to update course content with real-world IT applications
- Wanting to inspire students with hands-on IT expertise
Assessment and Verification
All units within this qualification are subject to internal assessment by the approved centre and external verification by LICQual. The qualification follows a criterion-referenced assessment approach, ensuring that learners meet all specified learning outcomes.
To achieve a ‘Pass’ in any unit, learners must provide valid, sufficient, and authentic evidence demonstrating their attainment of all learning outcomes and compliance with the prescribed assessment criteria. The Assessor is responsible for evaluating the evidence and determining whether the learner has successfully met the required standards.
Assessors must maintain a clear and comprehensive audit trail, documenting the basis for their assessment decisions to ensure transparency, consistency, and compliance with quality assurance requirements.