LICQual Level 2 Certificate in Information Technology

The LICQual Level 2 Certificate in Information Technology is the perfect next step for individuals looking to deepen their understanding of IT and develop practical skills in this ever-evolving field. Whether you’re looking to enhance your career prospects or pursue a more advanced role in IT support, network management, or cybersecurity, this certification provides a strong foundation.

With a focus on developing both technical and problem-solving skills, this course is designed for those who already have basic IT knowledge and want to advance their expertise to meet the demands of modern technology-driven workplaces.

The LICQual Level 2 Certificate in Information Technology is a comprehensive qualification designed to provide learners with the skills and knowledge required to succeed in a wide range of IT roles. Over six core units, you’ll explore key areas such as IT systems, data management, cybersecurity, and network fundamentals. You’ll gain a deeper understanding of computer systems, software applications, and digital communication platforms, along with essential skills in troubleshooting, supporting IT environments, and understanding the evolving role of IT in businesses.

This certificate covers a broad spectrum of IT topics, ensuring you gain practical experience in handling IT issues and implementing solutions in a real-world context. By the end of the course, you will be proficient in using IT systems, managing data, ensuring cybersecurity, and providing IT support. This course provides the ideal balance of theory and practical application to help you thrive in your career

Course Overview


Qualification Title

LICQual Level 2 Certificate in Information Technology


Total Units

6

Total Credits

18

GLH

72

Qualification #

LICQ2200287


Qualification Specification

Download Qualification Specification

To enrol in theLICQual Level 2 Certificate in Information Technology , candidates must meet the following entry requirements:

  1. Educational Requirements: Completion of secondary education (high school level) is required. A basic understanding of IT concepts or successful completion of a Level 1 IT qualification (such as the LICQual Level 1 Certificate in Information Technology) is recommended, though not mandatory.
  2. Experience: While no prior work experience in IT is necessary, it is recommended that candidates have basic computer literacy or some familiarity with general IT systems, applications, and digital tools. This course is ideal for individuals looking to expand their existing IT skills and knowledge to the next level.
  3. English Language Proficiency: As the course is conducted in English, candidates should have a basic understanding of the English language to comprehend course materials and engage in assessments. A minimum CEFR A2 (Elementary) level of English proficiency is recommended for non-native speakers.
  4. Age Requirement: Candidates must be at least 18 years of age at the time of enrolment.

Qualification#

Unit Title

Credits

GLH

LICQ2200287-1

IT Systems and Components

3

12

LICQ2200287-2

Introduction to Data Management

3

12

LICQ2200287-3

Cybersecurity Basics

3

12

LICQ2200287-4

Understanding Software Applications

3

12

LICQ2200287-5

Network Fundamentals

3

12

LICQ2200287-6

IT Support and Troubleshooting

3

12

By the end of this course, learners will be able to:

IT Systems and Components:

  • Identify and describe the key components of an IT system, including hardware, software, and networks.
  • Understand how IT systems function together to support business operations and personal computing tasks.
  • Develop the ability to assess and select appropriate IT systems based on organizational needs.

Introduction to Data Management:

  • Understand the importance of data management and its role in ensuring data integrity, security, and accessibility.
  • Learn how to organize, store, and retrieve data effectively using common tools and technologies.
  • Demonstrate the ability to apply basic data management techniques to improve workflow and data access.

Cybersecurity Basics:

  • Identify common cybersecurity threats, such as malware, phishing, and data breaches.
  • Understand the fundamental principles of cybersecurity and implement basic measures to protect personal and organizational data.
  • Develop an understanding of secure online practices, including password management and encryption.

Understanding Software Applications:

  • Gain proficiency in using a variety of software applications, including office suites, productivity tools, and industry-specific software.
  • Understand the functionality and applications of different types of software and their use in real-world scenarios.
  • Develop the skills to troubleshoot and resolve common issues in software applications.

Network Fundamentals:

  • Understand the basic concepts of networking, including types of networks (LAN, WAN), protocols, and network topologies.
  • Identify key networking devices, such as routers, switches, and modems, and understand their roles in network communication.
  • Learn how to set up and troubleshoot basic network configurations.

IT Support and Troubleshooting:

  • Develop the skills to provide IT support by identifying, diagnosing, and resolving common hardware and software issues.
  • Understand troubleshooting techniques and apply them to resolve technical problems efficiently.
  • Gain practical experience in assisting users with IT-related issues and providing effective solutions.

This diploma is ideal for:

  • Individuals who have basic knowledge of IT and want to advance their skills to the next level.
  • Aspiring IT professionals looking to build a career in IT support, network administration, or cybersecurity.
  • Those interested in gaining practical knowledge of IT systems, software applications, and troubleshooting.
  • People looking to improve their understanding of data management and network fundamentals.
  • Entry-level IT workers or those looking to switch to an IT career and enhance their technical abilities.
  • Anyone seeking to gain the skills needed for providing IT support in various business environments.

Assessment and Verification

All units within this qualification are subject to internal assessment by the approved centre and external verification by LICQual. The qualification follows a criterion-referenced assessment approach, ensuring that learners meet all specified learning outcomes.

To achieve a ‘Pass’ in any unit, learners must provide valid, sufficient, and authentic evidence demonstrating their attainment of all learning outcomes and compliance with the prescribed assessment criteria. The Assessor is responsible for evaluating the evidence and determining whether the learner has successfully met the required standards.

Assessors must maintain a clear and comprehensive audit trail, documenting the basis for their assessment decisions to ensure transparency, consistency, and compliance with quality assurance requirements.