Document Control
Effective document control and organised record management are essential for maintaining compliance, operational accuracy, and efficient business communication in modern organisations. The LICQual Level 2 Certificate in Document Control and Record Management is a professionally structured qualification designed to develop practical and technical knowledge of document management systems, records administration, and compliance documentation procedures used across a wide range of industries.
This comprehensive course explores document workflow management, controlled document distribution, digital filing systems, document tracking procedures, and records retention practices required for structured business operations. Learners will also gain understanding of information governance, document lifecycle management, secure document storage, and compliance reporting processes that support organisational efficiency and accountability.
The programme focuses on strengthening workplace documentation skills, administrative record keeping, file organisation, and documentation monitoring techniques while improving professional competence in business information management. It also supports progression into advanced document control, compliance administration, project coordination, and records management roles within corporate and professional environments.
Course Overview
Qualification Title
LICQual Level 2 Certificate in Document Control and Record Management
Total Units
6
Total Credits
18
GLH
72
Qualification #
LICQ2200242
Qualification Specification
To enrol in the LICQual Level 2 Certificate in Document Control and Record Management course, applicants must meet the following entry requirements:
- Age Requirement: Applicant should be at least 16 years of age at the time of enrolment.
- Educational Requirements: Applicant should have a Level 1 qualification or an equivalent secondary school education with basic administrative knowledge.
- Experience: Applicant may have basic experience or understanding of document handling, office administration, or records management practices.
- English Language Proficiency: Applicant should possess basic to intermediate English reading, writing, and communication skills.
|
Qualification# |
Unit Title |
Credits |
GLH |
|---|---|---|---|
|
LICQ2200242-1 |
Advanced Document Control Practices |
3 |
12 |
|
LICQ2200242-2 |
Record Management Frameworks |
3 |
12 |
|
LICQ2200242-3 |
Electronic Document Management Systems |
3 |
12 |
|
LICQ2200242-4 |
Classification and Indexing Systems |
3 |
12 |
|
LICQ2200242-5 |
Risk Management and Document Security |
3 |
12 |
|
LICQ2200242-6 |
Record Retention Policies and Procedures |
3 |
12 |
By the end of this course, learners will be able to:
Advanced Document Control Practices
- Apply advanced document control techniques, including version control and document approval workflows.
- Demonstrate the ability to manage complex documentation systems and ensure document integrity and security.
- Implement best practices for document distribution and collaboration to streamline organizational processes.
Record Management Frameworks
- Understand and evaluate various record management frameworks used across different industries.
- Develop and implement appropriate record management structures that align with organizational needs and compliance requirements.
- Identify the key elements and principles that form an effective record management framework.
Electronic Document Management Systems (EDMS)
- Gain proficiency in the use of Electronic Document Management Systems (EDMS) for storing, retrieving, and managing digital records.
- Implement EDMS to streamline document workflows, improve accessibility, and ensure compliance with relevant standards and regulations.
- Address challenges associated with the integration of electronic systems into traditional record management environments.
Classification and Indexing Systems
- Design and apply effective classification and indexing systems to organize and retrieve documents and records efficiently.
- Understand and implement both physical and electronic classification schemes that ensure accurate and easy retrieval of records.
- Utilize indexing methods to optimize document organization and improve searchability.
Risk Management and Document Security
- Identify potential risks in document control and record management, including security vulnerabilities and data breaches.
- Develop risk management strategies to safeguard both physical and digital records, ensuring confidentiality and integrity.
- Implement document security protocols to prevent unauthorized access and ensure the safe storage and handling of sensitive records.
Record Retention Policies and Procedures
- Understand and develop record retention policies that comply with legal, regulatory, and organizational requirements.
- Create and implement retention schedules to ensure the proper management and disposal of records.
- Evaluate and ensure that record disposal practices are secure and in accordance with retention policies and applicable laws.
This diploma is ideal for:
- Professionals currently working in document control or records management who want to advance their knowledge and skills.
- Individuals looking to specialize in electronic document management systems (EDMS) and improve document workflows within their organization.
- Employees responsible for managing records, both physical and electronic, across various departments or industries such as healthcare, finance, or legal.
- Those looking to gain expertise in risk management and document security to safeguard sensitive information and ensure compliance.
- Managers and team leaders in charge of overseeing document control processes and ensuring effective records management.
- Professionals looking to advance their career prospects in document control, records management, or Administrative professionals seeking to enhance their skills in classification, indexing, and record retention policies.
- Individuals aiming for career progression in document control, records management, or compliance roles within organizations.
Assessment and Verification
All units within this qualification are subject to internal assessment by the approved centre and external verification by LICQual. The qualification follows a criterion-referenced assessment approach, ensuring that learners meet all specified learning outcomes.
To achieve a ‘Pass’ in any unit, learners must provide valid, sufficient, and authentic evidence demonstrating their attainment of all learning outcomes and compliance with the prescribed assessment criteria. The Assessor is responsible for evaluating the evidence and determining whether the learner has successfully met the required standards.
Assessors must maintain a clear and comprehensive audit trail, documenting the basis for their assessment decisions to ensure transparency, consistency, and compliance with quality assurance requirements.