LICQual Level 1 Certificate in Electronic Document Management

The LICQual Level 1 Certificate in Electronic Document Management is a professionally designed qualification aimed at equipping learners with essential skills to manage, organize, and secure electronic documents in today’s digital-first workplaces. With the global shift toward paperless environments, this certificate course offers the foundational knowledge required to operate and contribute effectively within an electronic document management system (EDMS).

It caters to individuals entering administrative roles, data clerks, or anyone responsible for handling digital records in a professional setting.

This comprehensive training provides an in-depth understanding of the key concepts, processes, and tools used in electronic document management. Learners are introduced to best practices in document creation, classification, storage, retrieval, version control, and compliance with legal and regulatory standards.

The LICQual Level 1 Certificate in Electronic Document Management ensures participants understand how to implement document security protocols and maintain data integrity, which are critical in protecting organizational information.

Throughout the course, participants engage with practical exercises and case-based scenarios that mirror real-world tasks and challenges. Emphasis is placed on hands-on learning, ensuring students can confidently navigate electronic filing systems, perform document audits, and support digital transformation initiatives within their organizations. By the end of the training, learners will be proficient in the use of common EDMS platforms and able to support efficient information workflows.

Whether employed in small businesses or large institutions, the course provides the skills necessary to contribute to improved document accessibility, reduced operational costs, and enhanced regulatory compliance. Learners benefit from expert-led instruction, interactive content, and assessments that reinforce understanding and application.

Professionals who complete the LICQual Level 1 Certificate in Electronic Document Management will be prepared to pursue more advanced qualifications or immediately apply their skills in sectors such as healthcare, education, legal, and government.

As the need for reliable and secure digital document systems continues to grow, this certification helps individuals build a strong foundation for a successful career in document control, records management, or information governance. This course is an ideal entry point for those committed to digital literacy and operational excellence in the evolving digital landscape.

Course Overview


Qualification Title

LICQual Level 1 Certificate in Electronic Document Management


Total Units

6

Total Credits

12

GLH

36

Qualification #

LICQ2200479


Qualification Specification

Download Qualification Specification

To enroll in the LICQual Level 1 Certificate in Electronic Document Management applicants must meet the following criteria:

  • Age Requirement: Applicants must be at least 18 years old.
  • Educational Requirements: Applicants should have completed basic secondary education or equivalent. No prior technical qualifications are required.
  • Experience:No formal work experience is necessary. The course is suitable for beginners with an interest in digital document handling.
  • English Language Proficiency: Learners should have English language skills at CEFR Level A2 or equivalent to understand course materials and follow practical instructions.

Qualification#

Unit Title

Credits

GLH

LICQ2200479-1

Fundamentals of Document Management and Archiving

2

6

LICQ2200479-2

Storage Devices and Electronic Filing Techniques

2

6

LICQ2200479-3

EDMS Navigation and Interface Basics

2

6

LICQ2200479-4

Access Control and User Permission Settings

2

6

LICQ2200479-5

Understanding Document Classification and Taxonomies

2

6

LICQ2200479-6

Introduction to EDMS Software Tools

2

6

By the end of this course,applicants will be able to:

Fundamentals of Document Management and Archiving

  • Understand the purpose and importance of document management and archiving in a digital environment.
  • Identify the basic principles of organizing, storing, and retaining documents effectively.

Storage Devices and Electronic Filing Techniques

  • Recognize different types of digital storage devices and their uses.
  • Apply basic electronic filing techniques to organize and store files systematically.

EDMS Navigation and Interface Basics

  • Navigate the user interface of a standard Electronic Document Management System (EDMS).
  • Perform basic actions such as uploading, searching, and retrieving documents.

Access Control and User Permission Settings

  • Understand the importance of access control in protecting digital documents.
  • Set and manage basic user permissions to ensure secure document access.

Understanding Document Classification and Taxonomies

  • Classify documents using predefined categories and taxonomies.
  • Organize documents based on structure and function for easier retrieval.

Introduction to EDMS Software Tools

  • Identify common features of EDMS software tools used in modern workplaces.
  • Demonstrate basic operations such as document tagging, version control, and file sharing.

This diploma is ideal for:

  • Individuals new to digital document management and administrative work
  • School leavers seeking practical office skills in a digital environment
  • Entry-level office assistants responsible for handling and organizing files
  • Clerical staff transitioning from paper-based to electronic filing systems
  • Job seekers wanting to enhance their CVs with document management skills
  • Administrative trainees needing a strong foundation in document control
  • Small business employees managing digital records and storage
  • Receptionists and support staff handling internal documentation
  • Interns working in office or records management departments
  • Customer service staff responsible for maintaining client records
  • Healthcare, legal, or education staff assisting with document filing and retrieval
  • Individuals preparing for further qualifications in EDMS or records management
  • HR assistants managing employee documents in digital systems
  • Individuals returning to work and reskilling for modern office environments
  • International learners seeking globally relevant skills in electronic document management

Assessment and Verification

All units within this qualification are subject to internal assessment by the approved centre and external verification by LICQual. The qualification follows a criterion-referenced assessment approach, ensuring that learners meet all specified learning outcomes.

To achieve a ‘Pass’ in any unit, learners must provide valid, sufficient, and authentic evidence demonstrating their attainment of all learning outcomes and compliance with the prescribed assessment criteria. The Assessor is responsible for evaluating the evidence and determining whether the learner has successfully met the required standards.

Assessors must maintain a clear and comprehensive audit trail, documenting the basis for their assessment decisions to ensure transparency, consistency, and compliance with quality assurance requirements.