Document Control and Record Management
Efficient document handling and accurate record keeping are essential for maintaining organised business operations and effective workplace communication. The LICQual Level 1 Certificate in Document Control and Record Management is a comprehensive introductory qualification designed to develop practical knowledge of document management fundamentals, administrative documentation procedures, and structured record keeping systems used across modern workplaces.
This professional document control certificate course introduces key concepts of document tracking, file organisation, records retention, and secure document handling to support accurate information management within organisations. Learners will also explore office documentation procedures, digital filing systems, compliance documentation practices, and business records management techniques that improve administrative efficiency and workplace productivity.
The course focuses on building strong foundational skills in information and records management, document workflow procedures, and administrative support functions. It also provides valuable knowledge of document security, organised filing systems, and documentation best practices required for professional office environments and future progression in document control and records administration careers.
Course Overview
Qualification Title
LICQual Level 1 Certificate in Document Control and Record Management
Total Units
6
Total Credits
12
GLH
36
Qualification #
LICQ2200241
Qualification Specification
To enrol in the LICQual Level 1 Certificate in Document Control and Record Management course, applicants must meet the following entry requirements:
- Age Requirement: Applicant should be at least 18 years of age at the time of course enrolment.
- Educational Requirements: Applicant should have basic secondary school education or an equivalent recognised qualification.
- Experience: Applicant does not require prior experience, although basic knowledge of office administration or document handling may be beneficial.
- English Language Proficiency: Applicant should possess basic English reading, writing, and communication skills.
|
Qualification# |
Unit Title |
Credits |
GLH |
|---|---|---|---|
|
LICQ2200241-1 |
Introduction to Document Control |
2 |
6 |
|
LICQ2200241-2 |
Basics of Record Management |
2 |
6 |
|
LICQ2200241-3 |
Document Lifecycle Management |
2 |
6 |
|
LICQ2200241-4 |
Document Retention and Disposal |
2 |
6 |
|
LICQ2200241-5 |
Legal and Regulatory Requirements |
2 |
6 |
|
LICQ2200241-6 |
Principles of Filing and Indexing |
2 |
6 |
By the end of this course, learners will be able to:
Introduction to Document Control
- Understand the fundamental concepts of document control and its importance in maintaining organizational efficiency.
- Identify the key processes involved in document control, including creation, storage, and version control.
- Demonstrate knowledge of document approval workflows and the management of document revisions.
Basics of Record Management
- Define the principles and practices of effective record management.
- Recognize the different types of records and understand their role within an organization.
- Implement basic record-keeping systems to organize and track records accurately.
Document Lifecycle Management
- Explain the stages of the document lifecycle, from creation through to archiving or disposal.
- Understand the importance of document management at each stage of its lifecycle and how it impacts business operations.
- Demonstrate the ability to manage both physical and electronic documents through their lifecycle.
Document Retention and Disposal
- Recognize the significance of document retention policies and procedures.
- Understand the legal and operational implications of retaining documents for the appropriate duration.
- Apply best practices for secure document disposal and destruction when records are no longer required.
Legal and Regulatory Requirements
- Identify the key legal and regulatory requirements that impact document control and records management.
- Understand the importance of compliance with data protection laws and organizational standards.
- Implement basic procedures to ensure documents and records comply with relevant legal frameworks.
Principles of Filing and Indexing
- Explain the principles of filing systems and their importance for document retrieval.
- Apply appropriate indexing methods to ensure documents are easily accessible and well-organized.
- Demonstrate knowledge of both manual and electronic filing systems, optimizing the retrieval and management of records.
This diploma is ideal for:
- Individuals new to the field of document control and records management who wish to build a solid foundation in the industry.
- Administrative professionals or office staff responsible for managing documents and records in physical or digital formats.
- Individuals aiming to enhance their skills in filing, indexing, retention, and disposal of documents.
- Employees seeking to formalize their knowledge of document control practices and improve organizational efficiency.
- Those working in sectors where records management and compliance with legal requirements are essential, such as healthcare, finance, or government.
- Professionals looking to advance their career prospects in document control, records management, or administrative support roles.
- Those interested in understanding the lifecycle of documents and how to manage them effectively within an organization.
Assessment and Verification
All units within this qualification are subject to internal assessment by the approved centre and external verification by LICQual. The qualification follows a criterion-referenced assessment approach, ensuring that learners meet all specified learning outcomes.
To achieve a ‘Pass’ in any unit, learners must provide valid, sufficient, and authentic evidence demonstrating their attainment of all learning outcomes and compliance with the prescribed assessment criteria. The Assessor is responsible for evaluating the evidence and determining whether the learner has successfully met the required standards.
Assessors must maintain a clear and comprehensive audit trail, documenting the basis for their assessment decisions to ensure transparency, consistency, and compliance with quality assurance requirements.