The LICQual Level 1 Award in Electronic Document Management is a foundational qualification designed to equip individuals with essential skills and knowledge for handling, organizing, and managing digital documents in today’s information-driven environments.
As organizations increasingly transition to paperless operations, the demand for professionals skilled in electronic document management systems (EDMS) continues to grow. This course offers a practical and theoretical introduction to the core principles of digital documentation, making it ideal for beginners and administrative staff seeking to enhance their operational efficiency.
This introductory programme provides learners with an in-depth understanding of electronic document management systems, including document lifecycle management, file classification, indexing, retrieval processes, and data security protocols.
Emphasis is placed on understanding the purpose, structure, and functionality of EDMS within both small businesses and larger corporate infrastructures. The LICQual Level 1 Award in Electronic Document Management also highlights compliance and regulatory aspects, ensuring that participants are familiar with legal frameworks such as GDPR and industry best practices in digital documentation.
Through structured learning units, the course combines theoretical insight with real-world applications, enabling learners to confidently manage digital records using basic EDMS tools. By the end of the training, participants will be able to identify and apply methods for digitizing physical records, categorizing digital files, and maintaining accuracy and security in document handling. This award is particularly suitable for office assistants, clerical staff, and entry-level administrative professionals who are new to electronic document environments.
The LICQual Level 1 Award in Electronic Document Management is delivered through a concise and engaging curriculum, offering 6 guided learning hours and practical exposure to foundational document control concepts.
Learners benefit from expert instruction, interactive content, and scenario-based exercises that replicate real office challenges. Upon successful completion, participants will have the confidence to support digital workflows, contribute to paperless initiatives, and uphold information governance standards.
This course serves as a stepping stone for further study and professional development in document control, records management, or broader information management roles. With the ever-increasing reliance on digital communication and storage, obtaining the LICQual Level 1 Award in Electronic Document Management positions individuals for career growth and operational competence in a wide range of industries, from healthcare and finance to legal and government sectors. Whether you are looking to start a new career or enhance your current role, this qualification provides a solid foundation in modern document management practices.
Course Overview
Qualification Title
LICQual Level 1 Award in Electronic Document Management
Total Units
6
Total Credits
6
GLH
12
Qualification #
LICQ2200476
Qualification Specification
To enroll in the LICQual Level 1 Award in Electronic Document Management applicants must meet the following criteria:
|
Qualification# |
Unit Title |
Credits |
GLH |
|---|---|---|---|
|
LICQ2200476-1 |
Introduction to Electronic Document Management Systems (EDMS) |
1 |
2 |
|
LICQ2200476-2 |
Basics of Document Types and Formats |
1 |
2 |
|
LICQ2200476-3 |
Document Storage and Retrieval Fundamentals |
1 |
2 |
|
LICQ2200476-4 |
User Access and Basic Security Protocols |
1 |
2 |
|
LICQ2200476-5 |
Introduction to Metadata and Indexing |
1 |
2 |
|
LICQ2200476-6 |
Overview of Regulatory and Compliance Requirements |
1 |
2 |
By the end of this course,applicants will be able to:
Introduction to Electronic Document Management Systems (EDMS)
- Understand the purpose and basic components of an EDMS.
- Identify the benefits of using electronic document systems in workplace settings.
Basics of Document Types and Formats
- Recognize different types of documents and common digital file formats.
- Understand the importance of selecting appropriate formats for various uses.
Document Storage and Retrieval Fundamentals
- Demonstrate basic techniques for storing and organizing digital documents.
- Retrieve documents efficiently using simple search and navigation tools.
User Access and Basic Security Protocols
- Identify different user roles and access levels in a document system.
- Apply basic security practices to protect electronic documents.
Introduction to Metadata and Indexing
- Understand the role of metadata in organizing and finding documents.
- Use simple indexing techniques to improve document searchability.
Overview of Regulatory and Compliance Requirements
- Recognize the importance of legal and organizational compliance in document management.
- Identify basic regulatory standards related to document storage and privacy.
This diploma is ideal for:
- Individuals new to digital document handling and office systems
- Entry-level administrative staff seeking foundational EDM knowledge
- School leavers interested in developing practical workplace skills
- Office assistants wanting to improve digital filing and retrieval capabilities
- Job seekers looking to enhance their CVs with document management skills
- Front desk and reception personnel responsible for handling electronic records
- Clerical workers transitioning from paper-based to digital environments
- Interns and trainees in corporate or government office settings
- Support staff in education, healthcare, or legal sectors handling digital files
- Employees involved in scanning, saving, or sharing electronic documents
- Beginners preparing for further qualifications in office technology or IT
- Customer service staff needing to manage or retrieve digital documents
- Data entry professionals looking to improve their document organization skills
- Individuals seeking to understand data privacy and basic compliance requirements
- Workers in small businesses needing practical digital recordkeeping skills
Assessment and Verification
All units within this qualification are subject to internal assessment by the approved centre and external verification by LICQual. The qualification follows a criterion-referenced assessment approach, ensuring that learners meet all specified learning outcomes.
To achieve a ‘Pass’ in any unit, learners must provide valid, sufficient, and authentic evidence demonstrating their attainment of all learning outcomes and compliance with the prescribed assessment criteria. The Assessor is responsible for evaluating the evidence and determining whether the learner has successfully met the required standards.
Assessors must maintain a clear and comprehensive audit trail, documenting the basis for their assessment decisions to ensure transparency, consistency, and compliance with quality assurance requirements.