LICQual Level 3 Certificate in Long-Term Care Management 

LICQual Level 3 Certificate in Long-Term Care Management 

Long-Term Care Management 

The LICQual Level 3 Certificate in Long-Term Care Management is a specialized qualification designed to provide the learner with comprehensive knowledge and practical skills for managing long-term care facilities and services. This course equips the learner with the tools to ensure high-quality care, effective resource management, and compliance with healthcare regulations in long-term care settings.

Throughout the program, the learner gains expertise in care planning, staff management, risk assessment, patient safety, and operational efficiency. The learner also develops skills in leadership, communication, ethical decision-making, and regulatory compliance, enabling them to oversee care delivery and improve service standards.

By completing the LICQual Level 3 Certificate in Long-Term Care Management, the learner enhances their professional competence and capacity to lead teams, manage care services, and implement best practices in long-term care. This qualification empowers the learner to improve patient outcomes, optimize operations, and contribute to the overall excellence of long-term care services.

Course Overview

Qualification Title

LICQual Level 3 Certificate in Long-Term Care Management 

Total Units

6

Total Credits

24

GLH

120

Qualification #

LICQ2200710

Qualification Specification

Download Qualification Specification

To enroll in the LICQual Level 3 Certificate in Long-Term Care Management, applicants must meet the following criteria:

  • Age Requirement: Applicants must be at least 18 years old.
  • Educational Requirements: A minimum of a Level 2 qualification (or equivalent) in healthcare, social care, or a related field is recommended.
  • Experience: Applicants should ideally have work experience in healthcare or social care, particularly within long-term care settings such as residential homes, assisted living, or community care.
  • English Language Proficiency: Applicants must have sufficient English reading, writing, listening, and speaking skills to understand instructions, complete assessments, and communicate during practical exercises.
  • Commitment to Continuing Professional Development (CPD): Applicants must demonstrate a strong commitment to professional growth and CPD, ensuring they are prepared to apply new knowledge and skills effectively in their workplace.
  • Access to Required Resources: Applicants should have access to relevant workplace settings, IT resources, and study materials to support both independent learning and assessment completion.

Qualification#

Unit Title

Credits

GLH

LICQ2200710-1

Principles of Long-Term Care Management

4

20

LICQ2200710-2

Health, Safety, and Risk Management in Care Settings

4

20

LICQ2200710-3

Ethical and Legal Considerations in Long-Term Care

4

20

LICQ2200710-4

Person-Centred Care and Quality of Life Enhancement

4

20

LICQ2200710-5

Leadership and Teamwork in Long-Term Care

4

20

LICQ2200710-6

Communication, Record-Keeping, and Family Engagement

4

20

By the end of this course, learners will be able to:

Unit 1: Principles of Long-Term Care Management

By the end of this unit, learners will be able to:

  • Explain the structure and functions of long-term care services.
  • Identify the roles and responsibilities of care managers.
  • Analyse key challenges and solutions in managing long-term care.
  • Apply management principles to improve care service delivery.

Unit 2: Health, Safety, and Risk Management in Care Settings

By the end of this unit, learners will be able to:

  • Demonstrate knowledge of health and safety legislation in care environments.
  • Carry out risk assessments to identify and mitigate potential hazards.
  • Apply infection prevention and control strategies in care settings.
  • Develop workplace procedures to promote safe and healthy care practices.

Unit 3: Ethical and Legal Considerations in Long-Term Care

By the end of this unit, learners will be able to:

  • Interpret the legal frameworks that regulate long-term care provision.
  • Evaluate common ethical dilemmas in long-term care practice.
  • Demonstrate strategies for safeguarding vulnerable individuals.
  • Apply principles of dignity, equality, and rights in decision-making.

Unit 4: Person-Centred Care and Quality of Life Enhancement

By the end of this unit, learners will be able to:

  • Define and apply the principles of person-centred care.
  • Promote independence, dignity, and wellbeing in care delivery.
  • Design strategies that enhance the quality of life for care recipients.
  • Assess the impact of person-centred care on patient outcomes.

Unit 5: Leadership and Teamwork in Long-Term Care

By the end of this unit, learners will be able to:

  • Explain the importance of leadership in long-term care management.
  • Demonstrate effective teamwork and collaboration in care environments.
  • Apply strategies for motivating, supervising, and supporting staff.
  • Evaluate approaches for managing staff performance and care outcomes.

Unit 6: Communication, Record-Keeping, and Family Engagement

By the end of this unit, learners will be able to:

  • Apply effective communication techniques with patients, families, and colleagues.
  • Maintain accurate and compliant care records and documentation.
  • Develop strategies for engaging families in long-term care processes.
  • Build trust and positive relationships between care teams and families.

This qualification is ideal for:

  1. Care home managers aiming to enhance leadership and operational management skills.
  2. Healthcare professionals responsible for long-term care planning and service delivery.
  3. Learners interested in improving patient safety, care quality, and compliance standards.
  4. Staff overseeing resource management, staffing, and day-to-day care operations.
  5. Individuals seeking expertise in risk assessment, care planning, and regulatory adherence.
  6. Professionals aiming to strengthen communication, ethical decision-making, and team coordination skills.
  7. Learners focused on implementing best practices in long-term care services.
  8. Individuals looking to develop skills in operational efficiency and facility management.
  9. Professionals aspiring to lead care teams and improve patient-centered outcomes.
  10. Learners who want to boost career growth and professional credibility in long-term care management.

To ensure high-quality delivery of the LICQual Level 3 Certificate in Long-Term Care Management, centres must meet specific standards that align with international best practices in healthcare education. Meeting these requirements ensures that learners receive effective training and are fully supported throughout their qualification.

Centres must ensure the following requirements are in place:

  • Qualified and Experienced Staff – Trainers and assessors should hold relevant academic and professional qualifications in long-term care, healthcare management, or related fields, with practical experience in care settings.
  • Access to Learning Resources – Centres must provide learners with current textbooks, study guides, case studies, digital tools, and other learning materials to support theoretical and practical understanding.
  • Modern Facilities and Equipment – Adequate classrooms, IT resources, and simulated or real-world care environments should be available to facilitate interactive and practical learning.
  • Structured Assessment and Quality Assurance – Centres must implement clear assessment strategies, monitor learner progress, and maintain compliance with LICQual quality standards.
  • Learner Support Services – Academic guidance, mentoring, and administrative support should be readily available to ensure learners can achieve their full potential.
  • Practical Learning Opportunities – Where possible, centres should provide exposure to workplace scenarios, projects, or placements that reflect real-world long-term care management challenges.
  • Staff Continuing Professional Development (CPD) – Trainers and assessors should engage in ongoing CPD to stay updated with current best practices, regulations, and innovations in long-term care.
  • Health, Safety, and Safeguarding Compliance – Centres must ensure learners are trained in safety protocols, safeguarding, and ethical standards relevant to care settings.

By adhering to these requirements, centres can deliver the LICQual Level 3 Certificate in Long-Term Care Management effectively, helping learners develop the leadership, management, and care skills needed to excel in long-term care environments.

Assessment and Verification

All units within this qualification are subject to internal assessment by the approved centre and external verification by LICQual. The qualification follows a criterion-referenced assessment approach, ensuring that learners meet all specified learning outcomes.

To achieve a ‘Pass’ in any unit, learners must provide valid, sufficient, and authentic evidence demonstrating their attainment of all learning outcomes and compliance with the prescribed assessment criteria. The Assessor is responsible for evaluating the evidence and determining whether the learner has successfully met the required standards.

Assessors must maintain a clear and comprehensive audit trail, documenting the basis for their assessment decisions to ensure transparency, consistency, and compliance with quality assurance requirements.