LICQual Level 2 Diploma in Electronic Document Management

The LICQual Level 2 Diploma in Electronic Document Management is a comprehensive qualification designed for individuals seeking to develop intermediate-level expertise in managing digital records and information systems. As organizations around the world continue to adopt digital workflows, the ability to manage electronic documents efficiently, securely, and in compliance with regulatory standards has become an essential skill. This diploma empowers learners with the competencies needed to oversee electronic document lifecycles, support operational efficiency, and contribute to robust information governance.

This course provides a deeper understanding of the technical and administrative components involved in electronic document management. Key topics include advanced document classification, metadata structuring, version control, indexing systems, and secure document sharing. The LICQual Level 2 Diploma in Electronic Document Management also covers regulatory compliance, audit trails, and digital archiving strategies that ensure long-term data accessibility and integrity. Learners will engage with practical tools and methodologies that reflect current industry best practices.

Structured over several units, this diploma is ideal for professionals who already have a basic understanding of document management and wish to enhance their skills in a workplace context. Through real-life case studies, interactive modules, and guided projects, learners gain the ability to analyze, design, and manage electronic document systems in alignment with organizational goals. By completing the LICQual Level 2 Diploma in Electronic Document Management, participants are prepared to implement scalable and secure document management solutions across various industries.

Upon successful completion, learners will be equipped with a recognized qualification that supports career advancement in fields such as legal documentation, healthcare records management, financial data administration, and public sector compliance. The LICQual Level 2 Diploma in Electronic Document Management not only enhances employability but also contributes to business performance through effective information handling. As digital transformation accelerates globally, this diploma offers the skills and confidence needed to navigate and lead in modern digital workplaces.

Course Overview


Qualification Title

LICQual Level 2 Diploma in Electronic Document Management


Total Units

6

Total Credits

36

GLH

120

Qualification #

LICQ2200483


Qualification Specification

Download Qualification Specification

To enroll in the LICQual Level 2 Diploma in Electronic Document Management applicants must meet the following criteria:

  • Age Requirement: Applicants must be at least 18 years old.
  • Educational Requirements: Applicants should have completed a Level 1 qualification or equivalent in a relevant subject. A basic understanding of electronic document systems is recommended.
  • Experience:No mandatory work experience is required, but prior exposure to administrative or document handling tasks will support successful learning.
  • English Language Proficiency: Learners must have English language proficiency at CEFR Level B1, IELTS 5.0, or an equivalent standard to understand course content and complete assignments effectively.

Qualification#

Unit Title

Credits

GLH

LICQ2200483-1

Mid-Level Document Management System Administration

6

20

LICQ2200483-2

Regulatory Compliance: ISO Standards and Data Laws

6

20

LICQ2200483-3

Workflow Design and Optimization in EDMS

6

20

LICQ2200483-4

Collaboration, Sharing, and Remote Access Controls

6

20

LICQ2200483-5

Developing EDMS Policy and Procedure Documentation

6

20

LICQ2200483-6

Evaluating EDMS Software for Business Needs

6

20

By the end of this course,applicants will be able to:

  1. Mid-Level Document Management System Administration
    • Perform administrative tasks such as user management, folder structuring, and permissions setup in an EDMS.
    • Maintain system functionality and resolve common issues in day-to-day document operations.
  2. Regulatory Compliance: ISO Standards and Data Laws
    • Interpret and apply relevant ISO standards and data protection regulations (e.g., GDPR) to document management practices.
    • Ensure that organizational document handling aligns with legal and regulatory requirements.
  3. Workflow Design and Optimization in EDMS
    • Design and implement workflow processes to automate document routing, review, and approval.
    • Analyze workflow efficiency and apply improvements to reduce manual effort and processing time.
  4. Collaboration, Sharing, and Remote Access Controls
    • Enable and manage secure document sharing across departments and remote teams.
    • Apply access control strategies to maintain document security and confidentiality.
  5. Developing EDMS Policy and Procedure Documentation
    • Draft and implement policies and procedures that guide consistent EDMS usage across an organization.
    • Communicate best practices for document naming, storage, retention, and disposal.
  6. Evaluating EDMS Software for Business Needs
    • Assess the features, scalability, and compatibility of different EDMS platforms.
    • Recommend appropriate software solutions based on organizational goals and user requirements.

This diploma is ideal for:

  • Administrative professionals aiming to enhance their document management skills
  • Records officers handling electronic filing and compliance tasks
  • Office managers responsible for overseeing document workflows and policies
  • Junior IT staff managing EDMS software and user permissions
  • HR personnel organizing and securing employee digital records
  • Finance and accounting staff handling invoices and electronic audit trails
  • Legal secretaries managing case files and compliance documentation
  • Healthcare administrators overseeing patient record systems
  • Clerks and assistants transitioning from paper to digital recordkeeping
  • Professionals planning to progress into EDMS consultancy or system analysis
  • Project coordinators supporting document workflows and version control
  • Remote workers and virtual assistants managing collaborative document access
  • Staff members implementing digital transformation initiatives in small businesses
  • Compliance assistants enforcing ISO and GDPR requirements in document processes
  • Individuals seeking a structured, career-focused qualification in electronic document management

Assessment and Verification

All units within this qualification are subject to internal assessment by the approved centre and external verification by LICQual. The qualification follows a criterion-referenced assessment approach, ensuring that learners meet all specified learning outcomes.

To achieve a ‘Pass’ in any unit, learners must provide valid, sufficient, and authentic evidence demonstrating their attainment of all learning outcomes and compliance with the prescribed assessment criteria. The Assessor is responsible for evaluating the evidence and determining whether the learner has successfully met the required standards.

Assessors must maintain a clear and comprehensive audit trail, documenting the basis for their assessment decisions to ensure transparency, consistency, and compliance with quality assurance requirements.