LICQual Level 2 Award in Information Technology

The LICQual Level 2 Award in Information Technology is the ideal qualification for individuals looking to expand their IT skills and knowledge. This award is designed for learners who already have basic IT skills and want to further their expertise in key areas such as data management, cybersecurity, and networking. Whether you’re aiming to advance in your current IT role or are preparing to enter the rapidly evolving tech industry, this qualification will provide you with the essential tools and understanding to succeed in a digital world.

The LICQual Level 2 Award in Information Technology offers a comprehensive curriculum, providing a strong foundation in various aspects of IT. The course covers essential areas such as data management, network fundamentals, IT security, and IT support. You will gain hands-on experience and practical skills that allow you to confidently work with IT systems and technology, troubleshoot common issues, and secure data effectively.

Throughout the course, you will explore critical topics, including how to manage IT systems, understand network configurations, and apply cybersecurity best practices. You’ll also develop valuable skills in providing IT support, allowing you to assist others in resolving technology issues with confidence. This qualification is designed to prepare you for a wide range of entry-level and intermediate roles in IT, such as IT support technician, network administrator, or systems analyst.

Upon completing the LICQual Level 2 Award in Information Technology, you will have the skills and knowledge necessary to take the next step in your IT career or pursue further studies in more advanced IT certifications. This course provides the ideal balance of theoretical knowledge and practical application, setting you up for success in the digital era.

Course Overview


Qualification Title

LICQual Level 2 Award in Information Technology


Total Units

6

Total Credits

6

GLH

12

Qualification #

LICQ2200293


Qualification Specification

Download Qualification Specification

To enrol in the LICQual Level 2 Award in Information Technology, candidates must meet the following entry requirements:

  1. Educational Requirements: Completion of secondary education (high school level) or equivalent. A Level 1 IT qualification (such as the LICQual Level 1 Award in Information Technology) or equivalent is recommended but not mandatory. Basic understanding of IT concepts, including familiarity with computers and common software applications.
  2. Experience: No prior professional experience in IT is required, but it is beneficial to have basic knowledge of computer operations, software applications, and digital communication. The course is suitable for individuals looking to build on their foundational IT skills and develop more advanced technical knowledge.
  3. English Language Proficiency: As the course is conducted in English, candidates should have a minimum CEFR A2 (Elementary) level of English proficiency to understand course materials and complete assessments effectively. Non-native English speakers may be required to provide proof of language proficiency through recognized tests or certifications.
  4. Age Requirement: Candidates must be at least 18 years of age at the time of enrolment.

Qualification#

Unit Title

Credits

GLH

LICQ2200293-1

IT Systems and Components

1

2

LICQ2200293-2

Introduction to Data Management

1

2

LICQ2200293-3

Cybersecurity Basics

1

2

LICQ2200293-4

Understanding Software Applications

1

2

LICQ2200293-5

Network Fundamentals

1

2

LICQ2200293-6

IT Support and Troubleshooting

1

2

By the end of this course, learners will be able to:

IT Systems and Components:

  • Identify and describe the key components of IT systems, including hardware, software, and peripheral devices.
  • Understand the role of each component in the overall functioning of IT systems and how they interact within an organizational environment.
  • Demonstrate the ability to troubleshoot common hardware and software issues to ensure smooth operation of IT systems.

Introduction to Data Management:

  • Understand the principles and importance of data management, including the processes of storing, organizing, and retrieving data effectively.
  • Apply basic data management practices to ensure data accuracy, accessibility, and security within IT systems.
  • Gain practical skills in using data management tools to maintain efficient and secure data storage.

Cybersecurity Basics:

  • Identify common cybersecurity threats such as malware, phishing, and unauthorized access.
  • Understand the key concepts of data protection and apply basic security measures, such as strong password practices and secure online behavior, to protect data and IT systems.
  • Recognize the importance of cybersecurity in protecting personal, organizational, and sensitive data in a digital environment.

Understanding Software Applications:

  • Understand the different types of software applications (e.g., productivity tools, business software, databases) and their uses.
  • Demonstrate proficiency in using common software applications such as word processors, spreadsheets, and presentation tools for both personal and professional purposes.
  • Troubleshoot common software issues and understand the process of installing and maintaining software applications.

Network Fundamentals:

  • Understand the basic principles of networking, including network types, protocols, and hardware such as routers and switches.
  • Learn how to set up and maintain a simple network environment, ensuring proper device communication and connectivity.
  • Identify and resolve basic network issues, ensuring optimal network performance and security.

IT Support and Troubleshooting:

  • Develop the ability to diagnose and resolve common IT problems, including issues related to hardware, software, and networking.
  • Understand the IT support process, from identifying the problem to implementing effective solutions and providing ongoing assistance.
  • Gain the skills necessary to support users with basic IT issues and ensure the smooth operation of IT systems in everyday business environments.

This diploma is ideal for:

  • Individuals with basic knowledge of IT who want to expand their skills and understanding of more advanced IT concepts.
  • Aspiring IT professionals seeking to develop practical skills in areas such as networking, data management, cybersecurity, and IT support.
  • Students looking to gain foundational knowledge that can serve as a stepping stone for further IT qualifications or certifications.
  • Those aiming to pursue entry-level roles in IT support, network administration, or systems management.
  • Professionals in non-IT fields who want to enhance their technical skills and understand how IT systems and applications operate.
  • Individuals interested in improving their ability to troubleshoot IT issues and manage software and network environments in a business or personal setting.
  • Anyone looking to improve their understanding of IT systems, security measures, and essential technical tools used in today’s digital world.

Assessment and Verification

All units within this qualification are subject to internal assessment by the approved centre and external verification by LICQual. The qualification follows a criterion-referenced assessment approach, ensuring that learners meet all specified learning outcomes.

To achieve a ‘Pass’ in any unit, learners must provide valid, sufficient, and authentic evidence demonstrating their attainment of all learning outcomes and compliance with the prescribed assessment criteria. The Assessor is responsible for evaluating the evidence and determining whether the learner has successfully met the required standards.

Assessors must maintain a clear and comprehensive audit trail, documenting the basis for their assessment decisions to ensure transparency, consistency, and compliance with quality assurance requirements.