Document Control and Record Management
In today’s organised business environment, accurate information handling and structured filing systems are essential for smooth workplace operations and effective communication. The LICQual Level 1 Diploma in Document Control and Record Management is a practical entry-focused qualification designed to introduce learners to essential document management systems, administrative documentation processes, and basic records control practices used in professional office environments.
This course develops core skills in document handling, file organisation, records retention, document tracking, and office documentation procedures that support efficient business operations. Learners will gain foundational understanding of digital filing systems, controlled document distribution, information and records management basics, and workplace documentation standards that improve accuracy and organisation in daily tasks.
The programme also strengthens awareness of document workflow management, secure record keeping, and documentation best practices while building confidence in managing business information. It provides a strong foundation for progression into structured record management training, administrative support roles, and document control career pathways across various industries.
Course Overview
Qualification Title
LICQual Level 1 Diploma in Document Control and Record Management
Total Units
6
Total Credits
24
GLH
60
Qualification #
LICQ2200244
Qualification Specification
To enrol in the LICQual Level 1 Diploma in Document Control and Record Management Course, candidates must meet the following entry requirements:
- Age Requirement: Applicant should be at least 18 years of age at the time of enrolment.
- Educational Requirements: Applicant should have basic secondary school education or an equivalent qualification with general literacy and numeracy skills.
- Experience: Applicant does not require prior experience, although basic understanding of office work or document handling is an advantage.
- English Language Proficiency: Applicant should have basic English reading, writing, and communication skills.
|
Qualification# |
Unit Title |
Credits |
GLH |
|---|---|---|---|
|
LICQ2200244-1 |
Introduction to Document Control |
4 |
10 |
|
LICQ2200244-2 |
Basics of Record Management |
4 |
10 |
|
LICQ2200244-3 |
Document Lifecycle Management |
4 |
10 |
|
LICQ2200244-4 |
Document Retention and Disposal |
4 |
10 |
|
LICQ2200244-5 |
Legal and Regulatory Requirements |
4 |
10 |
|
LICQ2200244-6 |
Principles of Filing and Indexing |
4 |
10 |
By the end of this course, learners will be able to:
Introduction to Document Control
- Understand the key principles of document control, including the importance of effective document management within an organization.
- Apply basic document control processes, including creation, approval, revision, and distribution.
- Identify and use appropriate methods for document storage and retrieval.
Basics of Record Management
- Recognize the different types of records and their significance in organizational operations.
- Implement basic record-keeping systems to ensure records are well-organized and easily accessible.
- Understand the role of record management in supporting business processes and ensuring compliance.
Document Lifecycle Management
- Explain the stages of the document lifecycle from creation to disposal or archiving.
- Apply document management practices that ensure documents are properly handled at each stage of their lifecycle.
- Understand the impact of document lifecycle management on business efficiency and legal compliance.
Document Retention and Disposal
- Understand the principles behind document retention and the legal and organizational requirements for retaining records.
- Implement retention schedules and procedures to ensure proper management and disposal of documents.
- Apply best practices for secure disposal of documents that are no longer needed, in accordance with organizational policies.
Legal and Regulatory Requirements
- Identify key legal and regulatory requirements that impact document control and records management.
- Understand the importance of compliance with laws such as data protection, privacy, and industry-specific regulations.
- Develop an awareness of how non-compliance can affect an organization and apply practices to ensure legal compliance.
Principles of Filing and Indexing
- Apply basic filing and indexing systems to organize records for easy retrieval and management.
- Understand and implement various filing methods, including alphabetical, numerical, and chronological systems.
- Develop an efficient indexing system that supports quick access to important documents and records.
This diploma is ideal for:
- Individuals who are new to document control and records management and want to build a strong foundation in the field.
- Administrative professionals seeking to formalize their knowledge and gain practical skills in managing
- Office staff or team members responsible for maintaining and organizing documents within their organization.
- Professionals looking to enhance their career prospects in document management, filing, and records retention.
- Those interested in learning how to manage both physical and electronic documents effectively within an organization.
- Employees working in sectors such as healthcare, finance, or legal, where proper records management and compliance are essential.
- Anyone aiming to understand the document lifecycle, retention policies, legal requirements, and best practices for filing and indexing.
Assessment and Verification
All units within this qualification are subject to internal assessment by the approved centre and external verification by LICQual. The qualification follows a criterion-referenced assessment approach, ensuring that learners meet all specified learning outcomes.
To achieve a ‘Pass’ in any unit, learners must provide valid, sufficient, and authentic evidence demonstrating their attainment of all learning outcomes and compliance with the prescribed assessment criteria. The Assessor is responsible for evaluating the evidence and determining whether the learner has successfully met the required standards.
Assessors must maintain a clear and comprehensive audit trail, documenting the basis for their assessment decisions to ensure transparency, consistency, and compliance with quality assurance requirements.