Document Control and Record Management
The LICQual Level 2 Award in Document Control and Record Management is a professionally designed qualification that develops practical knowledge of document management systems, records management processes, and compliance-based documentation procedures used in modern organisations. This course provides learners with a deeper understanding of document control procedures, document workflow management, secure file handling, and information governance required for efficient business operations.
Through this advanced document control course, learners will explore document tracking systems, controlled document distribution, records retention practices, and digital filing system management to improve organisational accuracy and operational efficiency. The course also covers document review procedures, office documentation standards, compliance reporting, and administrative record keeping techniques essential for maintaining structured business documentation.
This record management certification strengthens professional skills in document handling, documentation monitoring, and corporate records administration while supporting career development in office administration, compliance management, quality documentation, and business information management across multiple industries.
Course Overview
Qualification Title
LICQual Level 2 Award in Document Control and Record Management
Total Units
6
Total Credits
6
GLH
12
Qualification #
LICQ2200239
Qualification Specification
To enrol in the LICQual Level 2 Award in Document Control and Record Management course, applicants must meet the following entry requirements:
- Age Requirement: Applicant should be at least 16 years of age at the time of enrolment.
- Educational Requirements: Applicant should have a Level 1 qualification or a basic secondary school education with fundamental administrative knowledge.
- Experience: Applicant may have basic experience or understanding of office administration, document handling, or record keeping practices.
- English Language Proficiency: Applicant should possess basic to intermediate English reading, writing, and communication skills.
|
Qualification# |
Unit Title |
Credits |
GLH |
|---|---|---|---|
|
LICQ2200239-1 |
Advanced Document Control Practices |
1 |
2 |
|
LICQ2200239-2 |
Record Management Frameworks |
1 |
2 |
|
LICQ2200239-3 |
Electronic Document Management Systems |
1 |
2 |
|
LICQ2200239-4 |
Classification and Indexing Systems |
1 |
2 |
|
LICQ2200239-5 |
Risk Management and Document Security |
1 |
2 |
|
LICQ2200239-6 |
Record Retention Policies and Procedures |
1 |
2 |
By the end of this course, learners will be able to:
Advanced Document Control Practices
- Demonstrate a thorough understanding of advanced document control practices, including version control, document approval processes, and document distribution.
- Apply advanced document management techniques to ensure accuracy, consistency, and compliance across all organizational documents.
- Identify and address challenges in managing large volumes of documents effectively and securely.
Record Management Frameworks
- Understand and describe various record management frameworks used within different industries.
- Evaluate and implement best practices for setting up and maintaining an effective record management system tailored to an organization’s needs.
- Recognize the key components and structures of record management frameworks, ensuring regulatory compliance and operational efficiency.
Electronic Document Management Systems (EDMS)
- Explain the principles and benefits of Electronic Document Management Systems (EDMS).
- Implement and manage EDMS to facilitate the efficient storage, retrieval, and security of electronic records.
- Understand the challenges and solutions related to transitioning from physical to electronic document management.
Classification and Indexing Systems
- Apply effective classification and indexing systems to organize documents and records for easy retrieval and compliance.
- Demonstrate knowledge of various classification schemes and indexing methods used in both physical and electronic records management.
- Design and implement suitable filing and indexing systems tailored to the specific needs of an organization.
Risk Management and Document Security
- Identify potential risks associated with document control and record management, including security threats and compliance risks.
- Develop strategies for mitigating risks, ensuring the protection of sensitive information and maintaining confidentiality.
- Implement security measures for both physical and digital records to safeguard organizational assets.
Record Retention Policies and Procedures
- Understand the principles behind record retention policies and their role in effective record management.
- Develop, implement, and manage record retention schedules that comply with legal, regulatory, and organizational requirements.
- Evaluate the process for the secure disposal and destruction of records when they are no longer required, ensuring compliance with retention policies and data protection laws.
This diploma is ideal for:
- Individuals who are already working in document control or records management and want to enhance their skills with advanced knowledge.
- Professionals looking to formalize their understanding of document management practices to improve operational efficiency.
- Employees involved in managing both physical and electronic records within an organization.
- Those who want to advance their careers in industries where document control and compliance are critical, such as healthcare, law, finance, or government.
- Administrative professionals seeking to expand their expertise in the implementation of Electronic Document Management Systems (EDMS).
- Individuals responsible for the security, classification, and retention of organizational records and documents.
- Those interested in understanding and applying risk management strategies to protect sensitive information and ensure compliance with legal requirements.
- Professionals aiming to take on more responsibility in document management and records compliance roles.
Assessment and Verification
All units within this qualification are subject to internal assessment by the approved centre and external verification by LICQual. The qualification follows a criterion-referenced assessment approach, ensuring that learners meet all specified learning outcomes.
To achieve a ‘Pass’ in any unit, learners must provide valid, sufficient, and authentic evidence demonstrating their attainment of all learning outcomes and compliance with the prescribed assessment criteria. The Assessor is responsible for evaluating the evidence and determining whether the learner has successfully met the required standards.
Assessors must maintain a clear and comprehensive audit trail, documenting the basis for their assessment decisions to ensure transparency, consistency, and compliance with quality assurance requirements.