LICQual Level 1 Award in Document Control and Record Management

LICQual Level 1 Award in Document Control and Record Management

Document Control and Record Management

The LICQual Level 1 Award in Document Control and Record Management is an introductory qualification designed to provide learners with essential knowledge of document control procedures, record keeping systems, and workplace documentation practices. This Level 1 Award introduces the fundamental principles of document management, filing systems, document tracking, and records management used in modern business and administrative environments.

Through this professional document control course, learners will develop practical skills in handling business documents, maintaining accurate records, organising digital and physical files, and supporting compliance with documentation procedures. The course also covers document workflow management, information and records management, secure document storage, and office documentation techniques required in various industries.

This record management certification helps learners build a strong foundation in administrative support, document handling, and professional filing systems while improving workplace organisation and communication skills. It also supports progression into advanced document controller training, office administration, and compliance-related career pathways.

Course Overview


Qualification Title

LICQual Level 1 Award in Document Control and Record Management


Total Units

6

Total Credits

6

GLH

12

Qualification #

LICQ2200238


Qualification Specification

Download Qualification Specification

To enrol in the LICQual Level 1 Award in Document Control and Record Management course, applicants must meet the following entry requirements:

  • Age Requirement: Applicant should be at least 18 years of age at the time of enrolment.
  • Educational Requirements: Applicant should have basic secondary school education or an equivalent recognised qualification.
  • Experience: Applicant does not require prior experience, although basic administrative or office knowledge may be beneficial.
  • English Language Proficiency: Applicant should possess basic English reading, writing, and communication skills.

Qualification#

Unit Title

Credits

GLH

LICQ2200238-1

Introduction to Document Control

1

2

LICQ2200238-2

Basics of Record Management

1

2

LICQ2200238-3

Document Lifecycle Management

1

2

LICQ2200238-4

Document Retention and Disposal

1

2

LICQ2200238-5

Legal and Regulatory Requirements

1

2

LICQ2200238-6

Principles of Filing and Indexing

1

2

By the end of this course, learners will be able to:

Introduction to Document Control

  • Understand the role of document control in organizational efficiency and compliance.
  • Identify key document control processes and their importance in managing physical and electronic records.
  • Explain the basic concepts and principles related to document control, including version control and document approval.

Basics of Record Management

  • Describe the fundamental principles and processes involved in effective record management.
  • Recognize the different types of records and their classification within an organization.
  • Understand the importance of maintaining accurate, up-to-date records and their impact on operational efficiency.

Document Lifecycle Management

  • Outline the stages of the document lifecycle, from creation to disposal.
  • Demonstrate knowledge of how to track and manage documents throughout their lifecycle.
  • Understand how to manage both physical and digital documents to ensure proper retention and access.

Document Retention and Disposal

  • Understand the importance of document retention schedules and guidelines.
  • Describe the principles behind document disposal and destruction, ensuring compliance with organizational policies and legal requirements.
  • Identify methods for securely disposing of documents to protect sensitive information.

Legal and Regulatory Requirements

  • Recognize the legal and regulatory frameworks that affect document control and records management.
  • Identify key laws, standards, and regulations governing record-keeping practices, including data protection and confidentiality.
  • Understand the implications of non-compliance with legal and regulatory requirements in document management.

Principles of Filing and Indexing

  • Explain the key principles of filing systems and indexing methods to ensure efficient document retrieval.
  • Apply best practices for organizing and categorizing documents for easy access and retrieval.
  • Demonstrate knowledge of both manual and electronic filing systems, and the advantages of using each within an organization.

This diploma is ideal for:

  • Individuals who are new to the field of document control and records management.
  • Employees looking to formalize their knowledge of document management practices.
  • Administrative professionals who manage physical or electronic records and wish to improve their skills.
  • Those aspiring to work in industries where document control and records management are essential, such as legal, healthcare, finance, and government.
  • Individuals seeking a foundational qualification to enhance their career prospects in document management or related fields.
  • Professionals who want to understand the basics of legal and regulatory requirements in record-keeping.
  • People interested in learning efficient filing, indexing, and retention practices to improve organizational workflow.
  • Those who aim to gain knowledge in document lifecycle management and best practices for secure document disposal.

Assessment and Verification

All units within this qualification are subject to internal assessment by the approved centre and external verification by LICQual. The qualification follows a criterion-referenced assessment approach, ensuring that learners meet all specified learning outcomes.

To achieve a ‘Pass’ in any unit, learners must provide valid, sufficient, and authentic evidence demonstrating their attainment of all learning outcomes and compliance with the prescribed assessment criteria. The Assessor is responsible for evaluating the evidence and determining whether the learner has successfully met the required standards.

Assessors must maintain a clear and comprehensive audit trail, documenting the basis for their assessment decisions to ensure transparency, consistency, and compliance with quality assurance requirements.