LICQual Award in Incident Investigation and Reporting Procedures

The LICQual Award in Incident Investigation and Reporting Procedures is a comprehensive program designed for professionals looking to develop expertise in investigating and documenting workplace incidents.

Whether you work in health and safety, environmental management, or risk assessment, this qualification equips you with the essential tools to identify the causes of incidents, evaluate their impact, and write clear, actionable reports that meet regulatory requirements.

In an increasingly regulated environment, the ability to conduct thorough incident investigations and create accurate, compliant reports is crucial for minimizing risk and ensuring safety. This course will help you build the skills needed to not only investigate incidents effectively but also communicate findings in a structured, professional manner.

By the end of this qualification, you will be proficient in managing investigations, gathering evidence, identifying root causes, and presenting findings that enhance organizational safety.

The LICQual Award in Incident Investigation and Reporting Procedures provides participants with a practical framework for handling workplace incidents from start to finish. Throughout the course, you will explore key topics such as investigation techniques, risk assessment, evidence collection, and root cause analysis. You will also learn the best practices for writing incident reports that are clear, detailed, and compliant with industry regulations.

This qualification is ideal for professionals in industries such as construction, manufacturing, transportation, and healthcare, where incident investigation and reporting are essential for maintaining safety standards and compliance.

The LICQual Award in Incident Investigation and Reporting Procedures will provide you with the expertise to manage and document incidents efficiently, reduce workplace risks, and improve safety outcomes across your organization.

With practical, industry-relevant content, this qualification offers you the skills to tackle the complexities of incident investigation and reporting with confidence.

Course Overview

Qualification Title

LICQual Award in Incident Investigation and Reporting Procedures

Total Units

6

Total Credits

6

GLH

12

Qualification #

LICQ2200061

Qualification Specification

Download Qualification Specification

To enroll in the LICQual Award in Incident Investigation and Reporting Procedures, applicants must meet the following criteria:

  • Age Requirement: Applicants must be at least 16 years old.
  • Educational Requirements: Applicants should have a High School Diploma or equivalent. While a background in health and safety, risk management, engineering, or environmental management is beneficial, it is not mandatory. Basic knowledge of workplace safety procedures and incident management is helpful but not required.
  • Experience: A minimum of 1 year of experience in a relevant field, such as health and safety, risk assessment, incident management, or a similar profession, is recommended. Professionals with experience in investigating workplace incidents or those involved in safety management will find this course particularly useful. However, those without direct experience in incident investigation but with an interest in workplace safety are also encouraged to apply.
  • English Language Proficiency: Applicants must demonstrate proficiency in English through a recognized test (e.g., IELTS score of 6.0 or TOEFL score of 80) or by having completed prior education or work experience in an English-speaking environment. Non-native English speakers may be required to provide proof of language proficiency.

Qualification#

Unit Title

Credits

GLH

LICQ2200061-1

Introduction to Incident Investigation and Reporting

1

2

LICQ2200061-2

Incident Investigation Techniques and Methodologies

1

2

LICQ2200061-3

Risk Assessment and Hazard Identification

1

2

LICQ2200061-4

Data Collection, Evidence Gathering, and Documentation

1

2

LICQ2200061-5

Report Writing and Documentation of Findings

1

2

LICQ2200061-6

Legal, Ethical, and Regulatory Considerations in Incident Reporting

1

2

By the end of this course, learners will be able to:

1. Introduction to Incident Investigation and Reporting

  • Understand the key principles and processes involved in incident investigation and the role of effective reporting in promoting workplace safety.
  • Recognize the importance of legal and regulatory frameworks governing incident investigations.
  • Demonstrate awareness of ethical considerations in conducting investigations and reporting findings.

2. Incident Investigation Techniques and Methodologies

  • Apply various incident investigation techniques, including root cause analysis, 5 Whys, Fishbone diagrams, and fault tree analysis, to identify underlying causes.
  • Use appropriate methods for conducting interviews with witnesses, gathering statements, and securing incident scenes.
  • Analyze and interpret data to determine the factors contributing to incidents.

3. Risk Assessment and Hazard Identification

  • Conduct thorough risk assessments and hazard identification to evaluate potential risks in the workplace.
  • Prioritize risks based on severity and likelihood, and recommend effective control measures to mitigate hazards.
  • Use risk management strategies to enhance safety and prevent future incidents in the workplace.

4. Data Collection, Evidence Gathering, and Documentation

  • Implement best practices for collecting and preserving evidence during incident investigations.
  • Demonstrate competence in documenting incident scenes, collecting witness statements, and ensuring the accuracy and integrity of gathered data.
  • Maintain proper records of the investigation to ensure the credibility and reliability of findings for reporting and future analysis.

5. Report Writing and Documentation of Findings

  • Write clear, detailed, and structured incident investigation reports that effectively communicate findings, root causes, and corrective actions.
  • Ensure reports are compliant with legal and regulatory standards, adhering to industry norms and best practices.
  • Develop action plans based on investigation findings to mitigate risks and prevent recurrence of incidents.

6. Legal, Ethical, and Regulatory Considerations in Incident Reporting

  • Understand the legal and regulatory requirements for incident reporting, ensuring compliance with relevant laws and standards.
  • Demonstrate the ethical responsibilities involved in handling sensitive information during investigations and reporting.
  • Ensure transparency and accountability in reporting, while maintaining confidentiality and privacy where necessary.

This diploma is ideal for:

  • FHealth and safety professionals, risk managers, and compliance officers looking to strengthen their skills in incident investigation and reporting procedures.
  • Fire safety officers, environmental health and safety specialists, and industrial safety consultants interested in learning effective investigation techniques for various workplace incidents.
  • Managers, supervisors, and team leads in industries like construction, manufacturing, and healthcare who are responsible for ensuring safety protocols are followed.
  • Incident response teams, emergency responders, and security personnel seeking to improve their ability to investigate incidents and report findings accurately.
  • Engineers, site managers, and project coordinators in high-risk environments wanting to gain a deeper understanding of hazard identification and risk assessment.
  • Regulatory agency staff or auditors who need to understand industry standards for incident investigation and reporting compliance.
  • Individuals aiming to develop a career in safety management, incident investigation, or forensic analysis with a focus on improving safety standards across various sectors.

Assessment and Verification

All units within this qualification are subject to internal assessment by the approved centre and external verification by LICQual. The qualification follows a criterion-referenced assessment approach, ensuring that learners meet all specified learning outcomes.

To achieve a ‘Pass’ in any unit, learners must provide valid, sufficient, and authentic evidence demonstrating their attainment of all learning outcomes and compliance with the prescribed assessment criteria. The Assessor is responsible for evaluating the evidence and determining whether the learner has successfully met the required standards.

Assessors must maintain a clear and comprehensive audit trail, documenting the basis for their assessment decisions to ensure transparency, consistency, and compliance with quality assurance requirements.