LICQual ISO 9001:2015 QMS Internal Auditor

LICQual ISO 9001:2015 QMS

QMS Internal Auditor

The LICQual ISO 9001:2015 QMS course is designed to provide learners with comprehensive knowledge and practical understanding of Quality Management Systems (QMS) based on the ISO 9001:2015 standard. The course focuses on the principles, structure, and requirements of ISO 9001:2015 and their application within organisational processes.

Learners explore key areas of quality management, including customer focus, leadership and management commitment, risk-based thinking, data-driven decision-making, continual improvement, and QMS performance evaluation. The course also develops understanding of internal auditing, identifying non-conformities, implementing corrective actions, and monitoring the effectiveness of a quality management system.

Through structured lessons, practical exercises, and interactive learning activities, learners develop the knowledge required to understand, implement, and maintain a QMS aligned with ISO 9001:2015. The course supports learners in applying quality management practices to improve processes and address customer and organisational requirements. On completion, learners gain LICQual certification demonstrating their knowledge and understanding of ISO 9001:2015 and Quality Management Systems.

Course Overview

Qualification Title

LICQual ISO 9001:2015 QMS Internal Auditor

Total Units

6

Total Credits

40

GLH

120

Qualification #

LICQ2200113

Qualification Specification

Download Qualification Specification

To enroll in the LICQual ISO 9001:2015 QMS Internal Auditor, applicants must meet the following criteria:

  • Age Requirement: Applicants must be at least 16 years old.
  • Educational Requirements: A high school diploma or equivalent is required.
  • Experience: At least 1-2 years of experience in business or management roles is recommended.
  • English Language Proficiency: Proficiency in English (both written and spoken) is recommended.

Qualification#

Unit Title

Credits

GLH

LICQ2200113-1

Introduction to ISO 9001:2015 and Quality Management Systems (QMS)

8

24

LICQ2200113-2

Leadership and Commitment in QMS

8

24

LICQ2200113-3

Risk-Based Thinking and Strategic Planning

6

18

LICQ2200113-4

Process Approach and Operational Planning

6

18

LICQ2200113-5

Performance Evaluation, Monitoring, and Auditing

6

18

LICQ2200113-6

Continual Improvement and Corrective Actions

6

18

By the end of this course, learners will be able to:

1. Introduction to ISO 9001:2015 and Quality Management Systems (QMS)

  • Understand the purpose and importance of ISO 9001:2015 in establishing an effective quality management system.
  • Identify the key principles and concepts of QMS, such as customer focus, leadership, and continual improvement.
  • Demonstrate knowledge of the structure and clauses of ISO 9001:2015 and their application in business operations.

2. Leadership and Commitment in QMS

  • Recognize the role of top management in the successful implementation and maintenance of a QMS.
  • Understand the importance of leadership commitment in establishing a culture of quality and continual improvement.
  • Develop strategies to ensure leadership engagement and alignment of the QMS with organizational objectives.

3. Risk-Based Thinking and Strategic Planning

  • Apply risk-based thinking to identify, assess, and address risks and opportunities within the organization.
  • Integrate risk management techniques into the decision-making process for QMS.
  • Develop strategic plans that align with the organization’s quality objectives and risk management practices.

4. Process Approach and Operational Plannin

  • Understand the process approach in quality management and its importance for improving operational efficiency.
  • Apply techniques for defining, mapping, and optimizing processes within the QMS.
  • Create operational plans to ensure the QMS meets organizational goals and quality requirements.

5. Performance Evaluation, Monitoring, and Auditing

  • Develop the ability to monitor and measure the performance of the QMS using key performance indicators (KPIs).
  • Conduct internal audits to assess the effectiveness and compliance of the QMS with ISO 9001:2015.
  • Analyze performance data to identify areas for improvement and ensure continuous alignment with quality standards.

6. Continual Improvement and Corrective Actions

  • Develop and implement strategies to drive continual improvement in the QMS.
  • Apply corrective actions and preventive measures to address non-conformities and improve quality processes.
  • Use feedback, audit results, and monitoring data to foster a culture of continual improvement and ensure long-term QMS effectiveness.

This diploma is ideal for:

  • Professionals working in quality management, process improvement, or operational roles who wish to gain expertise in ISO 9001:2015.
  • Internal auditors or individuals looking to become certified ISO 9001:2015 internal auditors.
  • Managers and team leaders responsible for overseeing quality management systems and ensuring organizational compliance with ISO standards.
  • Quality assurance or control officers aiming to enhance their skills in implementing and maintaining an effective QMS.
  • Consultants who guide organizations in achieving ISO 9001:2015 certification or improving their quality management processes.
  • Individuals aspiring to enhance their careers in quality management and achieve recognized credentials in ISO 9001:2015.
  • Any professional involved in continuous improvement initiatives, ensuring customer satisfaction, or managing operational excellence within their organization.

Assessment and Verification

All units within this qualification are subject to internal assessment by the approved centre and external verification by LICQual. The qualification follows a criterion-referenced assessment approach, ensuring that learners meet all specified learning outcomes.

To achieve a ‘Pass’ in any unit, learners must provide valid, sufficient, and authentic evidence demonstrating their attainment of all learning outcomes and compliance with the prescribed assessment criteria. The Assessor is responsible for evaluating the evidence and determining whether the learner has successfully met the required standards.

Assessors must maintain a clear and comprehensive audit trail, documenting the basis for their assessment decisions to ensure transparency, consistency, and compliance with quality assurance requirements.