QMS Internal Auditor
The LICQual ISO 9001:2015 QMS course is designed to equip learners with comprehensive knowledge and practical skills in Quality Management Systems (QMS) based on the internationally recognized ISO 9001:2015 standard. As organizations increasingly prioritize efficiency, customer satisfaction, and continual improvement, learners gain the expertise to implement and maintain QMS effectively across all business processes.
Learners will explore the principles, structure, and requirements of ISO 9001:2015, understanding how to apply them to enhance organizational performance and meet customer expectations. The course covers essential topics such as leadership and management commitment, risk-based thinking, customer focus, and data-driven decision-making, enabling learners to drive continuous improvement initiatives within their organizations.
Through practical exercises and interactive lessons, learners will acquire the skills to conduct internal audits, identify non-conformities, and implement corrective actions to ensure compliance with ISO 9001:2015 standards. Learners will also learn to monitor and evaluate QMS effectiveness, contributing to long-term business success and operational excellence.
By the end of the course, learners will possess the confidence and competence to develop, implement, and maintain an effective QMS, positioning themselves as key contributors to organizational quality improvement. This course is ideal for learners in roles such as quality managers, internal auditors, and professionals aiming to advance their expertise in ISO 9001:2015.
Course Overview
Qualification Title
LICQual ISO 9001:2015 QMS Internal Auditor
Total Units
6
Total Credits
40
GLH
120
Qualification #
LICQ2200113
Qualification Specification
To enroll in the LICQual ISO 9001:2015 QMS Internal Auditor, applicants must meet the following criteria:
|
Qualification# |
Unit Title |
Credits |
GLH |
|---|---|---|---|
|
LICQ2200113-1 |
Introduction to ISO 9001:2015 and Quality Management Systems (QMS) |
8 |
24 |
|
LICQ2200113-2 |
Leadership and Commitment in QMS |
8 |
24 |
|
LICQ2200113-3 |
Risk-Based Thinking and Strategic Planning |
6 |
18 |
|
LICQ2200113-4 |
Process Approach and Operational Planning |
6 |
18 |
|
LICQ2200113-5 |
Performance Evaluation, Monitoring, and Auditing |
6 |
18 |
|
LICQ2200113-6 |
Continual Improvement and Corrective Actions |
6 |
18 |
By the end of this course, learners will be able to:
1. Introduction to ISO 9001:2015 and Quality Management Systems (QMS)
- Understand the purpose and importance of ISO 9001:2015 in establishing an effective quality management system.
- Identify the key principles and concepts of QMS, such as customer focus, leadership, and continual improvement.
- Demonstrate knowledge of the structure and clauses of ISO 9001:2015 and their application in business operations.
2. Leadership and Commitment in QMS
- Recognize the role of top management in the successful implementation and maintenance of a QMS.
- Understand the importance of leadership commitment in establishing a culture of quality and continual improvement.
- Develop strategies to ensure leadership engagement and alignment of the QMS with organizational objectives.
3. Risk-Based Thinking and Strategic Planning
- Apply risk-based thinking to identify, assess, and address risks and opportunities within the organization.
- Integrate risk management techniques into the decision-making process for QMS.
- Develop strategic plans that align with the organization’s quality objectives and risk management practices.
4. Process Approach and Operational Plannin
- Understand the process approach in quality management and its importance for improving operational efficiency.
- Apply techniques for defining, mapping, and optimizing processes within the QMS.
- Create operational plans to ensure the QMS meets organizational goals and quality requirements.
5. Performance Evaluation, Monitoring, and Auditing
- Develop the ability to monitor and measure the performance of the QMS using key performance indicators (KPIs).
- Conduct internal audits to assess the effectiveness and compliance of the QMS with ISO 9001:2015.
- Analyze performance data to identify areas for improvement and ensure continuous alignment with quality standards.
6. Continual Improvement and Corrective Actions
- Develop and implement strategies to drive continual improvement in the QMS.
- Apply corrective actions and preventive measures to address non-conformities and improve quality processes.
- Use feedback, audit results, and monitoring data to foster a culture of continual improvement and ensure long-term QMS effectiveness.
This diploma is ideal for:
Assessment and Verification
All units within this qualification are subject to internal assessment by the approved centre and external verification by LICQual. The qualification follows a criterion-referenced assessment approach, ensuring that learners meet all specified learning outcomes.
To achieve a ‘Pass’ in any unit, learners must provide valid, sufficient, and authentic evidence demonstrating their attainment of all learning outcomes and compliance with the prescribed assessment criteria. The Assessor is responsible for evaluating the evidence and determining whether the learner has successfully met the required standards.
Assessors must maintain a clear and comprehensive audit trail, documenting the basis for their assessment decisions to ensure transparency, consistency, and compliance with quality assurance requirements.